June 2, 2021
Pursuant to Standing Order 68, Pam Parsons, MHA for Harbour Grace - Port de
Grave, substitutes for Paul Pike, MHA for Burin - Grand Bank.
Pursuant to Standing Order 68, Siobhan Coady, MHA for St. John's West,
substitutes for Scott Reid, MHA for St. George's - Humber.
Pursuant to Standing Order 68, Bernard Davis, MHA for Virginia Waters -
Pleasantville, substitutes for Lucy Stoyles, MHA for Mount Pearl North.
The Committee met at 5:30 p.m. in the Assembly Chamber.
CHAIR (Gambin-Walsh):
Okay, are we ready to start the Estimates of Children, Seniors and Social
Development?
I call the Estimates to order.
We just want to start out with the minutes from the previous meeting of June 1,
2021. I would like to ask for a mover for those minutes.
J. WALL:
So moved.
CHAIR:
So moved.
The minutes have been accepted. That was MHA Wall who moved the minutes.
On motion, minutes adopted as circulated.
CHAIR:
At the previous Committee meeting, there was a decision made that the Official
Opposition would take 10 minutes of questions; the Third Party, 10; and then we
would come back again and then back to the Third Party again; and that the
independent would get a total of 20 minutes during the full period.
So is everyone okay with that?
AN HON. MEMBER:
Do you want me to table that? That's their agreement, I think.
CHAIR:
Sure. This is just the motion to the Estimates Committee regarding the speaking
times that I just spoke about.
Newfoundland and Housing Corporation is going to do theirs first and we'll take
a break then before the remainder of the department comes on. Then, if it keeps
going too long and we need another five- or 10-minute break, we'll decide and
see where we are with the questions.
The substitutes for this evening are: For the Committee Member for Mount Pearl
North, Lucy Stoyles, we have Minister Davis substituting down there in the back
for Virginia Waters - Pleasantville; for Burin - Grand Bank, MHA Pike, we have
Minister Pam Parsons from Harbour Grace - Port de Grave substituting; and for
St. George's - Humber, MHA Reid, we have Minister Coady from St. John's West
substituting. Those are all the substitutes for this evening.
I'm going to go around and ask everyone to introduce themselves and then we will
give the minister a few minutes to speak before we start.
We'll start here.
J. MULLALEY:
Julia Mullaley, CEO of Newfoundland and Labrador Housing.
J. ABBOTT:
John Abbott, Minister Responsible for the Newfoundland and Labrador Housing
Corporation.
D. JACKMAN:
Doug Jackman, Director of Finance, Newfoundland and Labrador Housing
Corporation.
M. TIZZARD:
Mike Tizzard, Executive Director, Finance and Corporate Services, Newfoundland
and Labrador Housing Corporation.
M. THOMAS:
Melanie Thomas, Director of Policy, Housing and Homelessness, NL Housing.
J. DWYER:
Jeff Dwyer, MHA for Placentia West - Bellevue and Committee Member.
C. YOUNG:
Carlson Young, staff of the Official Opposition.
J. DINN:
Jim Dinn, MHA for St. John's Centre.
S. FLEMING:
Scott Fleming, Researcher, Third Party caucus office.
J. WALL:
Joedy Wall, MHA, Cape St. Francis.
S. COADY:
Siobhan Coady, MHA, St. John's West.
P. PARSONS:
Pam Parsons, MHA, Harbour Grace - Port de Grave.
P. LANE:
Paul Lane, MHA, District of Mount Pearl - Southlands.
B. DAVIS:
Bernard Davis, MHA for Virginia Waters - Pleasantville and (inaudible).
CHAIR:
Going to miss the game tonight.
We'll start off with the minister.
J. ABBOTT:
Thank you, Madam Chair.
It's my pleasure to be here this evening. As Minister Responsible for the
Newfoundland and Labrador Housing Corporation, I'm pleased to be here this
evening to discuss this year's Estimates for the corporation.
Before we begin, I would like to express the profound sorrow that I and many,
many others are feeling upon learning of the discovery of the buried remains of
215 children at the site of a former residential school for Indigenous children
in British Columbia. This revelation is extremely heartbreaking and has shaken
all of us.
I join with the Premier, my colleagues in Cabinet, the entire Government of
Newfoundland and Labrador, the Newfoundland and Labrador Housing Corporation and
others in expressing our deepest regrets. Our thoughts are with the families and
Indigenous communities throughout our province and the country who are coming to
terms with this tragedy.
Now I would like to take a few minutes to highlight key
Budget 2021 investments in housing,
an issue that impacts all Newfoundlanders and Labradorians. It is well
acknowledged that access to safe, adequate and affordable housing, and the
supports necessary to maintain that housing, are important social determinants
of health. Through Budget 2021, our
government is pleased to provide an investment of almost $47 million to NLHC,
leveraging significant federal funding and enabling the delivery of vital
programs and services that address a diverse range of housing needs throughout
the province.
This past year, due to the COVID-19 pandemic and a fall 2020 budget, there were
savings in home repair programs. These savings are being reinvested into these
programs in '21-'22 – we'll explain that as we go through the Estimates –
reducing the required grant from the province. Funding received under the
federal Safe Restart Agreement to support emergency shelter operations further
reduced the provincial grant requirement. With less than one per cent change
from the previous year's budget, NLHC's overall budget for '21-'22 is $123
million.
I just want to talk about social housing.
Budget 2021 supports the maintenance and operation of the corporation's
public rental housing portfolio that provides homes for almost 12,000 low-income
clients. Last week, along with the Premier and the hon. Seamus O'Regan, I had
the opportunity to tour eight newly constructed NLHC homes on Froude Avenue here
in St. John's: four that are fully accessible, with the remaining four
incorporating universal design features. The homes were also designed to exceed
the energy performance requirements in the National Building Code and meet the
provincial Build Better Buildings Policy. These important energy efficiency
features will provide a comfortable home and reduce heating costs for these
families.
We also had the opportunity to announce a cost-share investment of over $17
million dollars for the repair, renovation and modernization of our public
rental housing in '21-'22. This includes almost $7 million to complete major
repairs on units, some of which had been vacant for an extended period of time
and now will once again become homes for families in need.
Through Budget 2021, government has
continued its investment of $8 million to further support housing affordability
through the provision of heat subsidies to our tenants. Additionally, $1.5
million will continue to support the important programs and services of the
community centres in our neighbourhoods – which the Member for St. John's Centre
spoke to earlier today.
Over $6 million is also provided to support operations of partner-managed and
co-operative housing providers throughout the province, which started in Mount
Pearl. These housing providers offer subsidized housing options to over 1,400
households with low to moderate incomes.
The Rent Supplement Program: Budget 2021
also invests $11.4 million to support the corporation's Rent Supplement Program
with private landlords, expanding available housing options and assisting over
2,000 low-income individuals find safe, affordable homes, of which 50 per cent
are provided to seniors.
In terms of our home repair programs, our government recognizes the benefits of
aging within our homes and our communities, and having the supports to live
independent, active and fulfilling lives close to family and friends.
Budget 2021 provides $11.5 million to
provide such needed financial assistance to over 2,200 low-income homeowners
throughout the province, most of whom, again, are seniors. This includes funding
for the Provincial Home Repair Program, to address needed home repairs; the Home
Modification Program, to improve accessibility; and the Home Energy Savings
Program, to make energy-efficiency improvements and reduced heating costs.
Through Budget 2021, government has
provided $4.8 million to provide emergency accommodations, food, transportation
and supports to almost 1,000 individuals annually throughout the province who
are experiencing homelessness. The budget also provides funding of $8.8 million
to 10 transition houses throughout the province to support over 700 clients on
an annual basis. These transition houses provide safe, short-term
accommodations, services and resources to support women and their children who
are vulnerable for, at risk of or have been subjected to intimate partner
violence.
Again, Budget 2021 continues its
investment of $7.6 million to the Supportive Living Program. This program
provides funding to over 20 non-profit community-based groups throughout the
province to prevent homelessness and provide individualized supports to foster
long-term housing stability. In the most recent year, over 700 individuals were
housed through this program and over 5,000 individuals were supported that were
at risk or were experiencing homelessness.
Before we get to discuss the Estimates, I would like to thank you for the
opportunity to highlight the budget investments designed to address housing and
homelessness issues in the province. Our government recognizes that safe, stable
and affordable housing is essential to the social, financial and physical
well-being of individuals, families and our communities. We will continue to
work in partnership at all levels of government, along with our Indigenous and
community partners, to ensure all Newfoundlanders and Labradorians, wherever
they live, have a place to call home. I now welcome the opportunity to answer
any questions you may have.
Thank you.
CHAIR:
Thank you, Minister Abbott.
Just a couple of things before we do start. Just a reminder that according to
COVID-19 guidelines you can remove your mask to speak. I ask that you wait for
your tally light to come on. If it doesn't come on, I will identify you up here.
I ask that you identify yourself before you speak.
I ask the Clerk now to call the first subhead group.
CLERK (Russell):
1.1.01.
CHAIR:
Shall 1.1.01 carry?
J. DWYER:
Thank you.
Under Grants and Subsidies, last year there was $398,000 more spent than was
budgeted. What was the reason for that?
J. ABBOTT:
Thank you for the question.
When you look at the budget – just as a start – we are showing a minor increase
in spending for the year past. That was largely monies that we had to provide
and spend on severance payments and other separation costs for employees for
that past year. That was a significant part of that. At the same time, we had
funding for temporary low-barrier emergency shelters, namely, The Gathering
Place. That was offset by savings to the Home Energy Savings Program. So all
combined, we have a net increase in cost of $398,000.
J. DWYER:
Thank you.
Also last year, the department spent $4,001,400 more than what had been
estimated this year. What factored in to this Estimate?
J. ABBOTT:
I'm not sure if I follow your question.
J. DWYER:
There was $4 million – there is a difference of $4,001,400 more than what you
have estimated this year.
J. ABBOTT:
Oh, I'm sorry.
J. DWYER:
Yes.
J. ABBOTT:
As mentioned briefly in the comments, the main reason for that is we had to –
could and did reprofile some federal funding that we didn't spend this past
year, largely because of COVID, just from a cash flow. We were able, then, to
carry that federal money over. As a result, there was less requirement to call
on the provincial government in its grant. But, as I said, the actual spend this
year, between '20-'21 and '21-'22, is roughly a million dollars.
J. DWYER:
Okay.
Are we only doing one header at a time, or can I go on to –?
CHAIR:
It's all in one for housing.
J. DWYER:
Yeah, right. Okay. That's what I was (inaudible). I just wanted to make sure.
CHAIR:
Yeah.
J. DWYER:
Under the Revenue - Federal, can the minister clarify the revised balance of
'20-'21 of $124,100?
J. ABBOTT:
So on the revenue side it was largely due to a decrease in revenue from the Low
Carbon Economy Leadership Fund. Given the overall budget, we had some small
fluctuations in that program. That was the main difference there.
J. DWYER:
We were given $518,000, but we only used $124,000 of it and we're budgeting to
save that $426,000. Am I clear in saying that?
J. ABBOTT:
Well, I'm going to just – maybe, Michael, if you want to answer that.
M. TIZZARD:
The revenue you see there from the federal revenue is related to our Home Energy
Savings Program for oil-heated homes. What happened last year, due to the
pandemic we didn't see the uptake that we'd normally see. We had budgeted
$518,000 in revenue, but because the uptake was lower we were only able to bill
back $124,000 in our actual. So when the minister alluded to we're going to
carry forward the money, we'll pick it up in the following year.
J. DWYER:
Okay.
M. TIZZARD:
Yeah. That's all we were able to do, from a utilization perspective, in the
billing.
J. DWYER:
Okay. Perfect.
What's the reason for looking at it – we budgeted that we would be putting out
$518,000. Why do you think it'll be $426,000 this year?
J. ABBOTT:
In terms of my response to the previous question, I apologize, because I
referenced the wrong program. In this case, we are, again, changing some of the
cash flows on the federal programs. That's the main difference. Our spend is
going to be, as I said, roughly what we spent last year in the overall program
for the corporation.
J. DWYER:
So do you feel that the program will be picked up more this year with lesser
COVID?
J. ABBOTT:
Yes.
J. DWYER:
Okay.
What is the current wait-list for a rent supplement by region? Do we have that
breakdown?
J. ABBOTT:
We don't have the wait-list by rent supp. Now, we do have a wait-list for our
applications, whether it's a rent supp or a housing unit that we own and manage.
A person would make an application; then, depending on what becomes available,
they are offered the choice. We have now, roughly, just over 1,500 people on the
wait-list.
J. DWYER:
What is the current wait-list for the Home Repair Program?
J. ABBOTT:
Again, we do that on an annual basis, so we will – depending on the budget what
we spend and then they would have to reapply in the subsequent year.
J. DWYER:
Okay.
To stay with the Home Repair Program, right now the cap is at $5,000 for an
extensive repair. COVID has shown us that obviously materials have gone up and
stuff like that. Is there a propensity to increase that dollar amount?
J. ABBOTT:
Not at present.
J. DWYER:
Okay. Thank you.
What is the current wait-list for a unit itself, for a turnover for somebody to
go into a unit?
J. ABBOTT:
Well, in terms of turnaround, I think this year – and I stand to be corrected –
we had around 700 families that would have come through the program. Do I have
that right number, Julia?
CHAIR:
Julia Mullaley.
J. MULLALEY:
That's correct, Minister. That's how many were placed. When you asked about the
wait-list, from a perspective of a wait-list it can vary quite differently from
person to person, depending on the circumstances.
Generally, on average, it's about a five-month wait-list for families. That's
really if you have a pretty wide area of selection. If you open your areas of
selection, it's about five months. If it's very concrete and very specific
areas, it can be up to a year generally.
J. DWYER:
Okay.
J. ABBOTT:
I'd like to just add that we're in negotiations now with the federal government.
We're hoping that we will be able to bring more units on, in terms of the rent
supp, over the next several years. If the – quote, unquote – wait-list was to
stay the same, we would be able to drop that down by over a third within a
couple of years.
J. DWYER:
Is there a propensity with some of the aging units that we would look to sell
those to build new units?
J. ABBOTT:
No. I've had some discussions with the CEO and others on what units would make
sense to do that, because in some cases the repairs: one, are just very costly;
and, two, they're not the location and size. People now want one or two
bedrooms, ideally on one level. So we'll be looking at all our portfolio when
those opportunities arise and subject to the availability of capital funding to
do it. That's certainly where my head is as the minister.
J. DWYER:
Good. I appreciate that.
Has the Newfoundland and Labrador Housing Corporation given any thought to doing
a pilot on communal or shared living? For example, two single-parent families
sharing a four-bedroom unit.
J. ABBOTT:
There have been some conversations and I don't know if we've done any pilots on
those, but I know I've been talking to different individuals over time that we
talk about that. We're open to looking at that.
One of the things we'll be doing over the next year – or hopefully even in a
less period – will be coming up with a housing and homelessness plan for the
province. We will be doing consultations to get those ideas and see what ones we
can support. I know there's some of that that's in and around the St. John's
area. It's been seen as quite successful, but we haven't incorporated it as part
of our programming.
J. DWYER:
Okay. Thank you.
How many units currently in the province are fully accessible?
J. ABBOTT:
We have – again, depending on fully accessible – about some 280 or so, but we
have another 500-plus that meet various degrees of accessibility. They may come
in at one level; the electric fixtures may be at the appropriate level, door
handles and those kinds of things.
As we move and renovate our units, we're certainly trying to update those. Any
new units will be based on the universal design concept, which are the new units
we opened up on Froude Avenue. I encourage anybody that is interested to – I
don't know if people have moved in yet, but they are state of the art. That's
really the new standard that we now need to foster right across the province.
J. DWYER:
That's why I asked about getting rid of the old inventory for the new. I heard
they're pretty nice. That's the thing; it gives people back that dignity of
having a place to stay.
Were all of the funds allocated to the Home Repair Program spent last year?
J. ABBOTT:
Did we spend the full?
J. DWYER:
Is that what you reference about the 124? Or was that the home heating?
M. TIZZARD:
We committed all the funds from the previous year. We had some funding leftover,
but as the minister talked about, we'll take that into the next fiscal year.
You mentioned is there a wait-list for the Home Repair Program earlier. No and
we anticipate the program to be open for the full fiscal year, based on the
budget we have.
J. DWYER:
Okay. Thank you.
How many new affordable units were created last year?
J. ABBOTT:
Just the ones we've now built on Froude Avenue, which is eight.
J. DWYER:
Okay.
J. ABBOTT:
In terms of new.
J. DWYER:
Thank you.
J. ABBOTT:
That was a rebuild on an existing site due to a fire there several years ago.
J. DWYER:
Right.
How many units are vacated currently? Is there a plan in place to expedite their
fixes?
J. ABBOTT:
There are just over 300 units that are vacant. Then, within that, we are trying
to get some tenants in. So we're roughly down to just about over 140 that are, I
would call, truly vacant. They're the ones that we'll be looking to make sure we
can repair, modernize and get families in. Labrador West is a case in point
where we have tenders out to reconstruct those units.
J. DWYER:
Okay.
What's the average length of time that a unit sits vacant while waiting for
repairs?
J. ABBOTT:
I don't know if we have an average but – and Julia mentioned there in terms of
trying to get people in, once there's a vacancy – it could be a couple of days
to, in some cases some units have been vacant for over a year or two because we
just don't have the dollars available to do the major repairs. If we go in to do
major repairs, you're talking $100,000 to $200,000 and probably even higher,
given current costs. We just juggle that as we can based on the budget.
J. DWYER:
Okay.
Can you provide an update on the Home Energy Savings Program? Were all the funds
allocated at that point?
J. ABBOTT:
That is a successful program; we've had lots of interest in it. We're expanding,
even this year, with some federal dollars.
In terms of actual spend last year, Michael?
M. TIZZARD:
Last year, we spent $1.1 million out of the $2-million allocation, so we will
carry forward the balance into this fiscal year. Also, it's not an NLHC program,
but there's a rebate program this year for conversion of homes from oil heat to
electric in the provincial budget.
There's also a new federal program out that was just announced last week, where
people can have an energy audit completed of their home. There's eligibility for
a $5,000 grant for things like doors, windows, insulation, air sealing, heating
upgrades, those kinds of things. That federal program is open now as well.
J. DWYER:
Okay.
Does the department do any inspections, site assessments or period visits to
these homes?
J. ABBOTT:
A good question. In terms of looking at, for anybody, grants, yes, there is an
assessment of what work gets done for that grant. One of things that we will be
looking at going forward for rent supplements is that any and all landlords,
their units will be inspected before we now enter into agreement with them or
through our clients. That's going to be a major departure and improvement, in my
view, as we move forward.
J. DWYER:
I think it's a big step forward, to be honest, yes.
Can I get a detailed list of the salary Estimates?
J. ABBOTT:
Yes.
J. DWYER:
Okay. Thank you.
CHAIR:
Your time has expired.
J. DWYER:
I was just going to say I think my time has expired. That was actually the end
of my questions.
CHAIR:
We'll move on to MHA Dinn.
J. DINN:
Thank you.
I apologize if I ask some of the questions that have already been asked. I'm
trying to keep track of them here.
Just to follow up on one that my colleague mentioned earlier on; it had to do
with if we sell off units depending on their status or their state of repair. Do
we sell off units? Does it come to that point when we sell off stock?
J. ABBOTT:
Mr. Dinn, I may say I probably misspoke in terms of selling off. Really, what I
intended to say is that because a lot of our housing units are in multiple
units, it would be – which one site up on Froude Avenue when there's, I'll say,
an unfortunate circumstance, but an opportunity then to rebuild on the site.
That was really what I meant to say there.
On occasion, we may have one or two homes that are stand alone in the community
that are no longer in use and there's a community group or others that may want
to use it. We're doing that up in Nain, for instance. We will sell that at
whatever the going market rate or less, depending on what the circumstance is.
We do still have some units that are outside our social housing mandate, but we
don't have any plans for any change there either at this point.
J. DINN:
My concern that I understand is that if a block of houses were indeed sold, what
would the alternative be? Would there be a rebuild, would they be replaced or
would we be going towards rent supplements?
J. ABBOTT:
We see it based on the need. We are going to either rebuild or make sure we have
additional rent supplements in place.
J. DINN:
Okay.
J. ABBOTT:
So that there is – from a cost-benefit, in some cases, it may not make sense to
rebuild a unit because there is not a market there. Then we would look at what
other options we have.
J. DINN:
So let me ask you a pointed question then: Will there be a policy to look at
selling off units in favour of rent supplements, do you think?
J. ABBOTT:
No.
J. DINN:
Okay. No, I appreciate that.
Most of the questions are general; one or two have already been answered. In the
bilateral agreement with the federal government as part of the National Housing
Strategy, we have a commitment to expanding the social housing stock by 894
units. Can you give us an update on the progress towards that milestone?
If I may, if any of these questions are – you can certainly send the information
to us so that we …
J. MULLALEY:
We can provide a little bit more detail to you afterwards, but from an expansion
perspective right now, there have been some units, like the Froude Avenue would
be an example of that. You recall the low-barrier shelter and we do have the
proposal call out for a permanent shelter for 40 beds. So that 40 beds would
also be included in that expansion number as well.
J. DINN:
Thank you very much.
The most obvious figure in the Estimates is the decrease in the province's
operating grant to NLHC of a little over $3.5 million. Why was that money cut?
Has it been made up before in some other revenue source, such as a federal
transfer? I think you might have mentioned something along that.
J. ABBOTT:
Yes.
J. DINN:
Yeah.
What is the total amount of money allocated to Supportive Living? I think it was
if I have my notes right, $7.6 million correctly. Is there any breakdown of how
much will be going to each region of the province? Specifically, what kinds of
solutions to homelessness will this fund?
J. ABBOTT:
Mr. Dinn, in terms of the $7.6 million, we have 20 non-profit community groups
that we provide funding for. So we can provide that breakdown to you, as well as
sending other detail. Within that, then, there are different clients for each of
those organizations.
J. DINN:
Okay.
J. ABBOTT:
I think I was given one number, in terms of actual people, that we've engaged
in. We're talking over 5,000 people that are being supported in one way or
another through that funding. It just speaks to the necessity for whatever
housing programs we look at now and going into the future – and we're seeing
certainly because of the need for shelters and the like – is having supportive
housing supports in place. Just providing a home, in some cases, obviously is
not sufficient.
My previous work with the Canadian Mental Health Association – that was an area
that we were moving into because we saw the need there. There are lots of
agencies and interest groups across the province that are seeing the need for
that. When we look at our homelessness plan going forward, that's, I think,
where we'll probably see a bigger emphasis.
One of the things I'm involved in right now with the Housing Corporation is that
we want to look at all the agencies that are involved in housing, however
broadly defined. Let's make sure we all know what we're doing but, more
importantly, because we know there are still gaps and we have a finite set of
dollars to focus the appropriate solution. So we will be doing a lot of work in
that area over the next months to try to get that right, or at least if not
right, a whole lot better than we're currently doing.
J. DINN:
Thank you very much.
Is it possible to have an update on the staffing numbers by region? Have there
been any positions eliminated through attrition?
J. ABBOTT:
Well, we have all that information available. There have been some small changes
in staffing over the past year, but through retirements or attrition.
J. DINN:
How much of the NLHC budget this year goes to paying the salaries of its
employees?
J. ABBOTT:
Percentage-wise the salaries budget.
J. MULLALEY:
It's 21.3 per cent, collectively. It's 6.2 per cent in the maintenance and 15.1
per cent in other salaries.
J. DINN:
So 6.2 per cent of that 21.3 per cent is in maintenance?
J. MULLALEY:
(Inaudible.)
J. DINN:
How many maintenance people would that represent?
J. MULLALEY:
It's 94 maintenance staff.
J. DINN:
The breakdown, would it be possible to have that broken down by how many
maintenance people by region, if that's all right?
J. MULLALEY:
We do, yes.
J. DINN:
Okay, thank you.
Staying at home and aging in place can save costs in both the senior citizen and
on government. I think you mentioned the home repair subsidies that are – I
forget the exact amount.
I don't know if I need to ask it, but I'll say it anyway: Could you provide us
with an overview of the home repair and other subsidies available to seniors to
help them stay in their homes? I think you've talked about – well, we looked at
it here – everything from home heating to Home Repair Program. $11.5 million for
$22,000 income, that would be that (inaudible)?
J. ABBOTT:
Yes.
Mr. Dinn, I think you will be getting a copy of our Estimates book, and that's
all broken out there for you.
J. DINN:
What's the definition of low income in this case? What would be a low-income
person?
J. ABBOTT:
Depending on which program, so it could be $32,500 up to into the low 40s.
There's a variation for Labrador residents.
J. DINN:
Okay.
J. ABBOTT:
Depending on the program.
J. DINN:
Okay.
I'm thinking of a specific person earning $20,000 –
J. ABBOTT:
Then they would fit in any of our programs.
J. DINN:
Perfect. Excellent.
How much money is paid to non-profit organizations for housing and how much is
spent on emergency housing? This might be the more detailed one: Could we have a
list of those non-profits and the amount of money awarded to each?
J. ABBOTT:
Yes. That's, again, all contained there.
J. DINN:
Perfect. Excellent.
By the way, I do support the whole notion of funding non-profits for housing. I
think that in many cases the bang for the buck is better. That's just from my
own experience with them.
How much money is paid annually or monthly to private emergency shelters and how
many private emergency shelters are operating? Is it possible to break this down
by region? If I remember correctly, we're sort of moving away from that.
J. ABBOTT:
Yes. Again, we have that information here.
One of the things that we've been successful in is working with other community
agencies to get away from the private emergency shelter concept, because we know
the weakness of that model, if I can put it that way. The work we're doing with
The Gathering Place and others here in the St. John's area has certainly reduced
the need for that. Our objective would be to get that down to zero.
J. DINN:
Excellent. Thank you.
CHAIR:
The MHA's time has expired, so we will move back to MHA Dwyer.
J. DWYER:
Thank you very much.
Earlier you referenced $7 million was going to be spent on units, whether it's
new units or repaired units. How much is allocated for the metro area and how
much is allocated for – I guess we'll refer to it as outside the Overpass?
J. ABBOTT:
Mr. Dwyer, we don't have that material in front of us, but we can make that
available.
J. DWYER:
Okay. I'd appreciate that.
If you are sending out some of them Schedules to the Third Party, I'd like a
copy as well because some of the questions he asked for, I'd like to get that
information as well.
J. ABBOTT:
It will be shared. Obviously, our briefing book will be made available, but any
of the supplemental information as well.
J. DWYER:
Okay. Perfect.
I'd like to get the breakdown of units by region as well, just for the simple
fact that I know – I think there are a couple of pockets that are really
deficient, where other pockets are really thriving here in the province. I think
Labrador is going to be a big issue going forward. Marystown is actually a big
issue for us and Bell Island is an issue for us. Based on the amount of units –
and these are nothing to do with the metro area and I know we have great needs
here in the metro area as well, but I just want to make sure that it is not all
focused because it is the higher concentration of people.
What happens outside the Overpass is, kind of, that you get disparaged because
you are so spread out, right.
J. ABBOTT:
Yes. And part of it, dare I say, is the legacy we've inherited of these housing
units and homes built in the '50s and '60s. Of course, populations change and
family sizes change and all of that, so it proposes a real operational challenge
for us. That is why, with the rental supplement program we have more flexibility
and the tenant/client is given a lot more flexibility.
I had a case recently where I received a call from a gentleman, and they felt
they needed to move and they substantiated that reason. The solution was a rent
supplement and it suited their purposes. They were very appreciative of the
flexibility of the Housing Corporation to be able to meet that. That is really
what we are trying to do here, and the more we can do on that the better,
obviously.
J. DWYER:
With a lot of clients, I find that if they are in need of housing and stuff like
that, they probably have some underlying issues medically and stuff like that.
Is the Department of Health and Community Services brought into the picture when
somebody is making that application, and does that move them up on the list or
anything like that as a priority when we know there are special circumstances in
place?
J. ABBOTT:
Yes. That's one of the things, and people will say: Where am I on the list?
Well, yes, you're on the list, but these other circumstances for some – their
neighbours or other clients and future tenants – come into play.
I'll either ask Melanie or Julia just to talk about that process.
J. DWYER:
Okay.
J. MULLALEY:
Yes, so there is a priority wait-list code. For example, victims of violence are
number one on our list. Then we have unsheltered and homeless, and medical is
under that. There is a variety of wait-list codes that are prioritized. When
there are issues from a medical perspective, there are often support letters
from physicians, occupational therapists and others. That all helps us to
prioritize clients' needs.
J. DWYER:
Okay, thank you.
J. ABBOTT:
If I may, just to continue on there, obviously, the aging demographic of
society, the high percentage of our tenants and applicants under many programs
are seniors. We know, to allow them and support them to age in place, we're
going to end up having to do more – and should do more – to support them. That's
why the redesign and wherever we can to make these adaptable for long-term use
is going to be a real critical part of the work we do going forward.
J. DWYER:
Thank you.
The reason I brought that up about being referred to other departments – and I
understand the priority – is because I know of a case actually in Marystown
where a young lady was approved for $600 for a unit. Consequently, she found the
unit for $650 and was told that she couldn't have that extra $50 a month. I've
given you this story already.
J. ABBOTT:
Yes.
J. DWYER:
Anyway, they found a unit in that budget, actually, in Grand Bank, which is
about 40, 45 minutes away from Marystown itself. To keep a roof over her head, I
guess, she agreed or whatever, but then we're paying $3,000 a month to get her
back and forth from Grand Bank to Marystown for the methadone program.
That's why I want to make sure that we're doing a holistic approach, because
there are many special needs for many different people. We don't know what
they're going to present, but I would rather that we look at them holistically
than just putting a roof over their head. If we're going to give them a hand up
and we're going to help them, then that's the approach, a wraparound service,
we'll say, kind of thing.
My colleague asked for staff by region. How many vacant positions are there now?
I think I asked that before but I just wanted to – can I get that in region? I
can wait on it, that's fine.
J. ABBOTT:
Yeah, we have all that.
J. DWYER:
Okay, perfect. Thank you.
We're talking about new units. I know that we put a six-unit shelter there in
Labrador. What is the propensity to put another shelter there? Because it's
already overwhelmed.
J. ABBOTT:
It will be based on truly community need. We're working with whatever community
we're in, working with all the agencies and advocates to make sure we know what
is happening, what the need is and, then, where we can support that. That's
really the basis of anything we do there.
What we are seeing in Labrador, whether it is Central, in terms of Happy
Valley-Goose Bay, you know the pressures there. We have a lot of people coming
in from the coast and we're trying to make sure – they're transient so making
sure we can support them. We heard the Member for Labrador West earlier today
talking about the need there because of what's happening in the economy. We're
assessing that each and every day, and then we will work with the community to
find the solution.
Here in St. John's, for instance, emergency shelters, long-term shelters and
supportive housing is identified as a critical need, so we're working with The
Gathering Place, as an example, we're working with the Salvation Army and others
to make sure – because depending on which populations you're working with will
determine what needs are in place.
The thing we've learned is that we have to get it right, as best we can, at the
start. A shelter can mean many things to people. Some of them view it as just a
short-term accommodation, one or two nights; others will see that as a solution
for the long-term. You have two sets of service requirements based on that. We
know we have to be careful when we do that. At the same time, if anybody needs
true immediate shelter, then we'll use whatever resources are available in the
community, whether it is hotels or other accommodations, to support those
individuals.
J. DWYER:
Okay.
I think I've asked for this already but can I get a breakdown of units by region
so that we understand. We can then further break it down to availability, what
needs to be repaired and all that kind of stuff.
J. ABBOTT:
Yes.
J. DWYER:
Then that would be probably our next meeting, type of thing. Do you know what I
mean?
J. ABBOTT:
Yes.
J. DWYER:
Okay.
I'm good there, Madam Chair.
CHAIR:
Okay.
MHA Dinn?
J. DINN:
Thank you, Madam Chair.
Would you maybe be able to repeat the number of people who are currently
availing of rent supplements? I think you mentioned 50 per cent of which were
seniors. Maybe you didn't say a number, but I thought –
J. ABBOTT:
No, I think there are just over 2,100 – oh, 1,800. Okay, sorry.
Roughly, 1,800 right now, Mr. Dinn.
J. DINN:
Thank you.
When was the last time the rent subsidy cap was increased? Has there been any –
a two-part question – consideration given to committing landlords to a rent cap
agreement when they agree to take on a rent supplement recipient or tenant?
J. ABBOTT:
I don't think the cap has been changed lately, but we are looking at that going
forward, based on market conditions. We want to make sure that the units we are
renting – or I'll say renting on behalf of – are at the low to middle end of
market, so that they are appropriate and meeting current standards.
We know that the price of rent – certainly on the Northeast Avalon – has gone
up. On a go-forward basis, we will be looking at adjusting the rents, but there
is a cap from what we would be able to subsidize.
J. DINN:
Is there any attempt, especially with the larger organizations, to have that as
part of the agreement – if you're taking on our clients you're getting
guaranteed rent – to commit them to maintaining a rent cap for them?
J. ABBOTT:
Yeah, that would be part of the rental agreement.
J. DINN:
Okay.
J. ABBOTT:
Again, we can only subsidize up to a certain level, but we recognize that we
have to adjust that number. It's not going to be a huge increase here.
J. DINN:
No.
J. ABBOTT:
But what we also want to move to are more portable arrangements, so that we are
subsidizing the individual, not the landlord.
J. DINN:
Right.
J. ABBOTT:
So that's the direction which we plan to move and that's where the federal
government is moving. We're in negotiations with them right now around those
details.
J. DINN:
Where I'm going with that is the group I was with, we have a six-unit affordable
housing unit, but there's a cap on what we can charge them as rent.
J. ABBOTT:
Yeah.
J. DINN:
That's part of the agreement, no issue with that. But I'm just wondering if
something like that can be arranged for – and I'm thinking of large corporations
like Killam and others.
J. ABBOTT:
Exactly. Yeah.
J. DINN:
What is the government's timeline for approving the Canada housing benefit? How
many additional rent supplements will this result in?
J. ABBOTT:
I'm saying we're close to the end of those discussions and negotiations. We
would hope to be in a position to announce in the next month or two, at the
outside, the results of that. If everything goes to the current plan, we will be
able to implement that this fall, at the outside.
J. DINN:
Do you have any idea of how much additional funding this could unlock?
J. ABBOTT:
It's going to be between $30 million and $40 million.
J. DINN:
Thank you.
We brought this up when we met with you. We certainly appreciate the time when
we first met you and your staff. This has to do with the real estate income
trusts, the REITs. I'm just wondering, out of the money paid out in rent
supplements, how much of it actually goes to REITs such as Killam and Northview?
J. ABBOTT:
We would know in terms of the landlords that we're dealing with, so we can
provide you with that information. Now, how they're structured, I'm not as
conversant about. Obviously, that would be there in their corporate filings. It
is that model that we want to move away from so, then, it would be the tenant
who will seek their apartment. We'll obviously support those who need that
support. The landlords, then, will be like any other landlord; you have to meet
the needs of the tenant, not the payer.
J. DINN:
If we have 1,800 who are availing of rent supplements, if a thousand of those
are actually living in REITs themselves, then it gives us an idea of where the –
because that money is just going straight out of the province.
J. ABBOTT:
Yeah. Well, as I said, maybe your pension plan might be invested in it.
J. DINN:
Oh, listen; I'd be the first one to say get out of it. No issue with that;
ethical investments.
There has been a lot of talk, including some mention in the Greene report, about
wraparound services. Disproportionately, the clients that NLHC serves actually
have a number of issues and complex needs that must be addressed, along with the
lack of housing.
When they're in Newfoundland and Labrador Housing, who would provide these
services in partnership with the NLHC?
J. ABBOTT:
We have housing officers and we also have social workers. In some areas, we have
our supporting community centres, such as Buckmasters Circle. They're the kind
of supports that we have to make available. Then we would call upon if there
were other community resources that can and should be made available.
J. DINN:
Okay.
J. ABBOTT:
But as I said at the outset, we recognize less, I'll say, in our own programs,
but when we're working with community agencies that are really on the ground
working with people who need real supports, need shelters, need what have you,
that's where we are spending a lot of time. That's why the government, over the
past couple years, has moved all housing-related programs and services to the
Housing Corporation so that we have a broader vision but, more importantly, we
have the broader view as to what's going on right now in the communities.
That one-stop shop for the community now, when it comes to government, will come
to NLHC and say here is what we think is our housing need. What can we do
together, who else can we bring in to help so that where CMHC – which has been a
great partner. The federal government has certainly been putting a lot of money
into housing. They see it as we see it; we're just trying to get more of those
federal dollars into the province. We're having a lot of success in Labrador
where we're working with the Indigenous governments and organizations on their
housing needs, so there is a lot happening. We need to bring all that together
now, in our housing and homelessness plan, so that we have a plan, a vision for
the next three to five years.
J. DINN:
That's good to hear.
One group I have worked with here is End Homelessness St. John's, but I'd like
an umbrella group – and I've spoken to Julia about this a number of times too.
The whole notion of an umbrella group, so that there is a coordination of
services, makes perfectly good sense to me.
Is there any system for analyzing, evaluating or measuring the success of
interventions by community organizations that provide these wraparound services?
The other part is: Are the organizations that we refer to in this discussion
able to keep up with the demand for their services for NLHC?
J. ABBOTT:
It is a two-part question there. In terms of accountability for outcomes, the
Minister of Finance referenced in her Budget Speech the need and desire by
government now to enhance the transparency and accountability arrangements we
have with all agencies funded by the government. We will be doing that.
I would argue that the NLHC is probably one step ahead, because that's something
they have been doing. We will make sure that we can build on that. I've already
had those types of conversations with some of the agencies that we're dealing
with.
In terms of the agencies themselves, we need to make sure that they're
responding the right need to the right client. There are a lot of good
intentions there. Housing and meeting those needs is an expertise and skill set
that is not prevalent right across the spectrum. We want to make sure we bring
the evidence and the right resources to those solutions.
The last thing I want to see is that we have competing organizations – and
there's a bit of that at times and there's duplication at times. We want to make
sure we deal with all of that going forward. End Homelessness St. John's has
been very active. They started that in the St. John's area, but there are a lot
of other players as well. As I said earlier, we need to bring all this together.
Then, what we do here in St. John's will be one thing. What we do in the
Northeast Avalon, what we do out in Central, the West Coast and Labrador,
obviously, will be different. But it's ideally focused on that same objective:
to meet those housing needs right where they exist.
J. DINN:
Coordination is good. I certainly appreciate it.
CHAIR:
The Member's time has expired.
MHA Lane.
P. LANE:
Thank you.
Minister, I just want to just stay a little bit on the topic you were just
talking to with my colleague – or our colleague, I should say – around
wraparound services and so on. I think it's a very significant issue. It's one
thing to provide someone with a shelter to put over their head, but if they
don't have the supports that are required, you're kind of setting them up for
failure to a great degree.
I know at one point in time, going back many years ago, we started emptying out
institutions, people with mental health, and we said we were going to put people
back in the community. Some of the stories I've heard over the years, it's kind
of like they were put back in the community, but they never had the supports.
It's fine to put them in a house, an apartment, a shelter, whatever, but if you
don't have someone who's going to be checking on them regularly, making sure
they're taking their medications – that's a big issue for some people, depending
on how severe the mental illness; issues around medications and all these
things, and security and safety – then we're only sort of half doing what we
need to do.
In terms of your wraparound services that are being proposed and that you're
moving towards, in addition to the housing are we also having supports, whether
it be medical, addictions, mental health issues? Are we also incorporating food
security issues?
I know I can think of a couple of people in my district who I've dealt with. I
don't have near the amount that our colleague from St. John's Centre would have,
but I know of one family, for example, that I've been delivering food to them
personally every couple of weeks from the food bank because it's a single
mother, three kids and no vehicle, so no way of actually getting the food. As a
person who's actually delivered the food, I can tell you the food they get for
two weeks – I know the food bank is doing their very best, God love them, but I
don't know how they feed the family on what they get.
There are a lot more issues than simply a rent supp or a Newfoundland Housing
unit. I'm just trying to get a sense of when we're talking wraparound services,
is it encompassing all those issues? Is that the plan? Is that how it will work?
J. ABBOTT:
Well, I think it's a good segue into the ministry as a whole. The Department of
Children, Seniors and Social Development, along with the Newfoundland and
Labrador Housing Corporation, its focus – and in my mandate letter from the
Premier – is to really get at all of these issues. By moving Income Support into
the ministry, we have that vehicle because we're able to talk to people and get
their needs right up front. If they have income and food issues, we can deal
with it there. If they have housing issues, we can now address it.
In talking to both the CEO, Julia Mullaley, and the deputy minister, Susan
Walsh, that's really what we will be focused on now as we move forward. When I
look at the Poverty Reduction Strategy renewal, I'm more interested in not
coming up with globs of money for new programs, what I'm interested in is
exactly what you said, Mr. Lane: What are the needs right at the front line
here?
If you look at the example you're using, yes, they have housing, but they don't
have food or access to food or they don't have transportation. Where is the
community? Where is, then, government to support those in the community that
want to address those needs to keep people at home in their communities? Other
than that, they're going to come in our system somewhere and probably in the
emergency room at a hospital in a year's time. That is where we have to move
out.
We're seeing the work that our community centres, which are here in and around
St. John's, for example – Mr. Dinn made reference to Buckmasters Circle earlier
today; a true success story. They know their community, they know the families,
they know where the kids are, what they're doing and they have seniors. But
they've also talked to Eastern Health about getting some health services – a
Public Health nurse practitioner. That's a primary health care model that we've
been talking about. It's in action right now and we have it up at MacMorran. I
see that kind of model then being replicated in your community and others where
we can meet the needs right on the front line.
We need to engage our municipal councils more often, because they tend to stand
off to the side. They know their communities better than we know them, but we
have to make sure they're engaged. There is a lot of work that needs to be done
and that's where we see the new department taking on those issues and moving
forward. This is not a money issue; this is a coordination-of-service issue and
making sure that we have the right professionals supporting the people at the
right intervals. I see there's a lot of opportunity to do that going forward.
P. LANE:
Thank you, Minister.
I totally agree. There are an awful lot of moving parts. We have to focus on the
individual and all their needs or all the families' needs, and not just one
aspect here and somebody in a different department dealing with something else.
In my experience, there has been quite a disconnect over the years – I'm sure
you've seen it in your former role – from one department to another on a lot of
issues. That's good. I am glad to hear that because that's a very important
issue, I think, for us all.
Minister, I'm assuming it will be in the briefing book that you have that we can
have, and I know that this particular – perhaps the budget, I think it has been
done this way every year. But when you look at it from the perspective of asking
questions and so on, if you didn't have experience knowing about all the
programs that exist and the issues that exist, just looking at this document
you'd never know what's what. I'm not seeing any breakdown. We have one number,
Grants and Subsidies, $46,943,400. But, as you know, that's housing, that's rent
supps: that's all these other programs that we talked about all lumped into one
budget line.
Just on a go forward, I don't know if it's something that could be changed in
next year's budget to give us more of a breakdown or, if not, because this is
just the way it is. Perhaps in the future we can have even like a little cheat
sheet or something with a little bit more of breakdown would be helpful. I just
wanted to point that out.
J. ABBOTT:
Mr. Lane, I'll have that discussion with the Minister of Finance and President
of Treasury Board, because I know she has indicated, again, in the Budget
Speech, that she wants to see all our agencies come before the House. We'll have
to look at, obviously, the process there, but what budget material then is
presented.
I understand the point you make. For me, there would be no particular challenge
in having the full budget and then just showing what the grant is for the
department.
P. LANE:
Yeah.
J. ABBOTT:
The same thing if we deal with Memorial or the health authorities.
P. LANE:
Yeah, well, it's no different if we ask about – if we have the Home Modification
Program, if we have the Provincial Home Repair Program, whatever, then I could
clearly see last year you budgeted this much for this program, here's what was
spent and here's what you're budgeting this year. Looking at this, there's
nothing to look at, so I just wanted to throw that in there.
I'm running out of time here very quickly. Another issue that's an important one
in my district – and something that I hear about quite often and have over the
years – is the availability of affordable seniors' accommodations. There are a
lot of private businesses out there that are selling condos for $300,000, or
$400,000 or whatever, but there are an awful of people where that's not what
they want or what they need.
There are lot of subsidized units at Masonic Park; the best spot in my mind.
It's probably one of the best spots you could have, up at Masonic Park, those
cottages. But we need twice as many as what's there now because the wait-list
is, I think, 15 years or something. If you put your name in now, they say you
might get a call 15 years from now or something because of the demand. There's
not enough of that.
Now, I know there are programs where a developer can build a big condo; you give
them $400,000 and then he reduces the rent by $350 a month for 10 years and so
on. Again, that's still not really where we need to be at. I'm wondering, are
there any plans, whether it be in Mount Pearl or anywhere else, to sort of
expand upon what I would consider the success at Masonic Park?
J. ABBOTT:
I certainly know the model that you're referring to and it's been successful.
We've had that, again, across the province.
There are two things; one is, obviously, we're engaged in ongoing discussions
with the federal government through CMHC and looking at, under the national
housing benefit, how any new monies could be spent for new construction and
those kinds of things and where they're prepared to support that. We will be
looking at those options.
The other thing, where you started, is as we develop our Housing and
Homelessness Plan – and that's where we need, for me anyways, to target, in
terms of seniors and seniors who are on very low incomes – what are the housing
needs right across? When you do the projection out, of course, that demand is
going to outstrip any supply in very short order.
P. LANE:
Yeah.
J. ABBOTT:
No, most people cannot afford $300,000, $200,000 condos. They have to be
suitable; they have to be ideally one level.
P. LANE:
Yeah.
J. ABBOTT:
That's where we need to go.
There was, back 20, 30 years ago, a lot of housing cottages and seniors cottages
put around the province. We've inherited the management of those. A lot of the
health authorities got involved in that to meet their needs and realized they
weren't in the housing business, so they obviously transferred responsibility
over. But that's the kind of thing I see us looking out over the next year as we
do the plan, and then map this out for the next several years – well, more than
several, obviously; it's for the next 10, 20 years, really, doing good
assessment of need.
The private market is very strong and robust, but it's not always going where we
need at different points in time. I have no problem encouraging the federal
government, because they have the bigger levers – to really encourage, through
their financing and tax instruments, to get more of these builders to go in this
direction, because we won't be able to do it alone, obviously.
P. LANE:
No.
Thank you.
CHAIR:
MHA Dwyer.
J. DWYER:
Thank you, Madam Chair.
The only two things I have there is that in listening to your response to my
colleagues, it's impressive that we would get municipal governments on board,
because then we can open it up to understand the need even better. I appreciate
that.
The last thing I'll ask is – I'm not sure if I did ask this directly – can I get
a copy of your briefing notes sent to my office?
J. ABBOTT:
Yes.
J. DWYER:
Okay. Thank you.
CHAIR:
Okay.
MHA Dinn.
J. DINN:
Thank you, Madam Chair.
You've touched on this, I think, in relation to another question in your
opening. Is it possible to provide us an update on the wait-list; in other
words, by age, bedrooms required, accessible units in the region. We note that a
lot of the calls we get – sometimes outside of the district – have to do with
people trying to be matched up, who are overhoused or underhoused and so on and
so forth.
If we could have an update on that now, great. If not, that's something that we
–
J. ABBOTT:
We'll provide that as best we can in terms of whatever breakdown we have, in
terms of what we use to plan for those units.
J. DINN:
You've mentioned, I think, also – I think it was in answer to my colleague from
Placentia West - Bellevue – that there are currently 300 vacant units. If I
understood it correctly, there are 140 that are truly vacant. They are the ones
that are in need of some major repairs, I understand. Would that be correct?
J. ABBOTT:
Yes.
J. DINN:
What are we looking at? When we talk about major, are we talking about in the
order of $100,000 to $200,000?
J. ABBOTT:
That would be the average, yes. Again, you're talking roofs, windows and then
the interiors. Are they up to standard? Electrical, again, knowing that a lot of
these are 40, 50 or 60 years old now.
J. DINN:
I was speaking to Ms. Mullaley about this before but there's a housing unit on
Anthony Avenue – actually, it has an extra tenant in that a bird has made its
nest there for the last few years.
J. ABBOTT:
We're not charging rent.
J. DINN:
No, I know. That's the thing. He's freeloading.
I'm just wondering though – and that one, if I understood it, is being taken
care of this year, so that's on the list. I'm just wondering – you may not be
able to address it now but to give some timeline as to when these will be
repaired. Often, a lot of calls that we get there are major repairs. We often
try to come up with an answer. Even if we say, look, you're on the list this
year, it will be done or next year, but we can tell you that it's on the list.
While that may not always be the best answer, sometimes it gives a tenant –
okay, good. We know where we are in this and what we're coming with.
J. ABBOTT:
That's the kind of discussions we have. I've had some calls myself in the past
week or two, the same question, but we were able to give them an answer to say,
yes, within a month this repair is being done.
To your bird nest, I was a friend's house just recently at the high end of
market, and he, too, had a bird's nest in his house.
J. DINN:
This one pecked his way through the siding.
J. ABBOTT:
Yes.
J. DINN:
That's great.
We asked last year and we would like this year, again, a list of companies that
do subcontract or maintenance work, if any, for NLHC. How are these contracts
awarded then? Would they be through tender or is there a list of companies that
you have that you go to preapproved?
J. ABBOTT:
Do you have an answer?
J. MULLALEY:
It is a mixture. Depending on the threshold, sometimes it is through public
tender. We also have some requests for proposals. As well, we also do
solicitation out to suppliers, even for our home repair programs. They're
published on our website for homeowners so that they can then contact those as
well. It's generally through the public procurement process.
J. DINN:
Okay, good.
Regarding last week's funding announcement in conjunction with the federal
government – and I think we have that one answered: How much is being provided
by the provincial government? That one's taken care of.
How many units will be repaired or upgraded with this $18.5 million? I don't
know if I got that. I was trying to track down a few –
J. ABBOTT:
It would be, Mr. Dinn, over 200 units –
J. DINN:
200 units.
J. ABBOTT:
– in terms of major repair. Then, up to 4,000 units could get some level of
repair over the period as well.
J. DINN:
Will that be over this next year? Will that be one year?
J. ABBOTT:
Yes.
J. DINN:
Excellent.
Will all that work be done in-house through the – because you only have
maintenance staff, I think it was 94. That will be contracted out?
J. ABBOTT:
It will be both our staff and contracted.
J. DINN:
Through the RFPs and –
J. ABBOTT:
Yes.
J. DINN:
Okay.
When these repairs and upgrades occur, will we have the same number of housing
stock units as before? Now, I note that in the units that were replaced on
Froude Avenue, there were 12 units there before; it has been replaced with
eight. I would assume, then, part of that goes to an assessment of the needs as
to whether we needed 12.
J. ABBOTT:
That's right.
Again, the cost-effectiveness of the repair. As I said, there's a threshold
where we recognize that in some units it won't be worth doing it. So we want to
make sure we use that money wisely in either a rebuild, which may mean – because
once we rebuild, there are usually less units. That's why we're being very
careful of that.
J. DINN:
I know the demand in the area is significant, but would it have made better
sense to replace it with another 12 unit, versus an eight unit. That's where I'm
going with it.
J. ABBOTT:
Well, then it's the cost.
J. DINN:
Okay.
OFFICIAL:
(Inaudible.)
J. ABBOTT:
Oh, yes. No, we were saying we replaced – Julia, can you …?
J. MULLALEY:
The Froude Avenue ones, there were eight displaced by the fire and eight
replaced.
J. DINN:
Oh, so it's not 12? I understood there were 12 replaced. So it's eight.
J. MULLALEY:
Yeah.
J. DINN:
Okay, that's good. That clarifies that.
J. MULLALEY:
Yeah.
So with the more major repairs again, we'll continue to keep the stock at the
5,575.
J. DINN:
That's why, Minister, I had my constituency assistant research too, to keep me
on the straight and narrow.
Back in 2019, the province entered into a bilateral agreement with the federal
government under the National Housing Strategy for 10 years, a $270.6-million
cost-match relationship. How much have we put forward so far under this
agreement? Will we ultimately avail of all the federal money available to us by
the end of this agreement?
J. ABBOTT:
That would be looking at the cash flows per year. So, yes, we're calling down
every federal dollar we can. As we mentioned last year, in terms of our ability
to spend was because of COVID, but the dollars flowed and we were able to bring
them forward into this year's budget. There are additional programs being
negotiated, such as the rent supplement program. The federal government, in its
last budget, was putting in more money and we're availing of all of that.
To their credit, they have been responding to our needs. So, yes, it is a
national program, but we're saying, look, this is how we do business here in
this province. They have been very receptive to meeting our requirements and
allowing us to use some of our existing funding to match the federal dollars, as
opposed to us having to look for new dollars.
We are, in some respects, ahead of where they are in terms of programming, such
as rent supplements, supportive housing and those kinds of things. They're
recognizing that they can come in and support us with their dollars.
J. DINN:
We're using provincial dollars that have already been allocated.
J. ABBOTT:
Yes.
J. DINN:
Would it be possible to have a breakdown of that. Are we putting any new money
towards it then?
J. ABBOTT:
In the short term, very little. Then, as we get dollars freed up we'll be – but
then they will be provincial dollars going to some of this programming where we
can add more value.
J. DINN:
Okay. Is it possible then to look at a breakdown as to what we've been
contributing to that? There's a fear here that we could be leaving federal money
on the table.
J. ABBOTT:
No.
J. DINN:
But as I'm hearing, there's a commitment.
For me, that is it. Thank you very much for the answers. We look forward to a
copy of the briefing notes and the other questions that we asked.
J. ABBOTT:
Thank you.
CHAIR:
MHA Dwyer.
J. DWYER:
All I wanted to say, just in closing, was thank you very much to the minister
for your answers. Thanks to the Table staff for your professionalism. Thanks to
your staff for the work they've put into making the province better for housing
and people with those needs.
Thank you very much to you all.
J. ABBOTT:
Thank you.
J. DINN:
I'll just add we wouldn't be able to do the work in St. John's Centre without –
I tell you, Ms. Mullaley and staff have been always open to our phone calls. I
tell you it's made our life easy. Well, I shouldn't say easy but a lot more
efficient.
Thank you.
CHAIR:
MHA Trimper has indicated that he wishes to ask some questions. I just want some
clarity from the Committee: If it's 20 minutes in total for the entire
department, or for Housing, 20 and then CSSD, 20?
AN HON. MEMBER:
Total.
CHAIR:
Okay, so it's 20 in total.
P. TRIMPER:
Oh, I see you're stopping it at (inaudible).
CHAIR:
Yes, we're just doing Newfoundland and Labrador Housing Corporation now and then
we'll go into CSSD after.
I'll ask the Clerk to recall the grouping.
CLERK:
1.1.01.
CHAIR:
Shall 1.1.01 carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, subhead 1.1.01 carried.
CHAIR:
I shall ask the Clerk to do the final total for the Newfoundland and Labrador
Housing Corporation.
CLERK:
Total.
CHAIR:
Shall the total carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, Newfoundland and Labrador Housing Corporation, total heads, carried.
CHAIR:
Shall I report the Estimates of the Newfoundland and Labrador Housing
Corporation carried?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, Estimates of Newfoundland and Labrador Housing Corporation carried
without amendment.
CHAIR:
We'll take a break right now for 10 minutes to regroup for CSSD.
Recess
CHAIR:
Okay, folks, we're going to call the meeting to order again. The minister has a
few comments he would like to make, then we will introduce the department and
then we'll go right into questions.
Minister Abbott.
J. ABBOTT:
Thank you, Madam Chair.
Good evening, again, folks. Let me begin by addressing the tragedy we have
learned of this week after the bodies of 215 Indigenous children, some as young
as three years old, were discovered in unmarked graves at a former BC
residential school site.
Certainly, on behalf of the Department of Children, Seniors and Social
Development, we acknowledge the role that child welfare plays in the continued
trauma experienced by Indigenous children, youth and their families in this
province. We remain committed to working closely with Indigenous governments and
organizations to address the over-representation of Indigenous children and
youth in care and to improve outcomes.
Just to give you a quick overview in terms of the department, we have what we
refer to as 11 lines of business and our Estimates are structured along those
lines. We have Child Protection. Within that, we have In Care and Adoptions,
Youth Services, Youth Corrections and Adult Protection. We deal with and support
persons with disabilities. For those who might not know, today is national Red
Shirt Day for accessibility and inclusion.
We deal with poverty reduction through the Poverty Reduction Strategy. As a
result of restructuring in government, with my appointment we have two new areas
of Income Support and responsibility for the community sector. We believe this
integration, as I mentioned earlier, aligns with our social development approach
to well-being for the whole population.
It will certainly assist us as we advance the renewed Poverty Reduction Strategy
and review of our Income Support program this coming year. Further, this
alignment will enhance a fulsome social development plan in response to the
recommendations of the Premier's Economic Recovery Team report and the Health
Accord NL under the auspices of Sister Elizabeth Davis and Pat Parfrey.
We have, again, a variety of programs, services and policies that focus on
supporting individuals, children, youth, families and seniors, persons with
disabilities and persons experiencing poverty, as well as working in partnership
with the community sector. We'll be talking more about that tonight. Again, the
focus of this new department is on early intervention and prevention. That's the
theme that we want to foster on a go-forward basis.
I have other notes here. In terms of our services, we have regional offices
throughout the province for delivering on our child welfare and protection
program. We also have offices that run and oversee our Income Support, which
though they're located outside the Northeast Avalon, do provide, really,
provincial services for the department.
One area that we are certainly focused on right now is the
Adult Protection Act. That's
something that falls under our department. The purpose of this legislation is to
protect adult residents of the province who are at risk of abuse, neglect and/or
self-neglect and who do not understand or appreciate that risk. We started the
five-year statutory review back roughly in 2019. We are hoping to have that work
done this year and that we will come in with new legislation to protect those
adults needing that protection.
Seniors and Aging is a significant part of our work, albeit a small budget, but
a significant part of our mandate. We provide funding to different organizations
throughout the province. We'll talk more about that tonight.
We have the Disability Policy Office. That's working closely with persons with
disabilities and organizations, and we have our provincial advisory group, which
we're working with. The main initiative that they've been working on over the
past year or two is on new accessibility legislation. That will be an overriding
piece of legislation, once introduced and passed by this House, to support
persons with disabilities and, really, all Newfoundlanders and Labradorians to
be engaged fully in our society. I suspect that will take a lot of discussion
and interesting debate here in the House.
From a policy perspective, again, the Poverty Reduction Strategy is subject to
renewal. As I mentioned earlier tonight when we're dealing with Estimates for
the Newfoundland and Labrador Housing Corporation, we see the need to really
broaden our approach there and look at all the variety of social determinants of
health that can be addressed through the Poverty Reduction Strategy. We're going
to build on work that has been done and the work that Sister Elizabeth Davis is
doing. That really will inform what we do in that review. That's going to be, I
think, very significant to allow the health reforms to take place.
The biggest program area, in terms of funding, is certainly for Income Support.
We're spending over $220 million on that program here in the province. I will be
looking forward to the questions around that program. In terms of a new
initiative in the budget, we were able to get additional funding for the Mother
Baby Nutrition Supplement. That has been incorporated into our budget this year.
To conclude on just some of my comments, in partnership with other government
departments in the community, we are focused on prevention and early
intervention with a goal of improved well-being. So, too, we have a
responsibility for the protection of some of the most vulnerable people in the
province; we're talking children, we're talking adults and we're talking
seniors.
This is an important mandate and the power of collaboration and partnership is
critical to achieve it. We will continue to strengthen all our program areas to
improve outcomes for the people we serve.
Thank you, Madam Chair.
CHAIR:
Thank you, Minister Abbott.
I shall ask the Clerk to call the first subhead grouping.
CLERK:
1.1.01 to 1.2.02 inclusive.
CHAIR:
Shall 1.1.01 to 1.2.02 inclusive carry?
MHA Dwyer.
J. DWYER:
Thank you, Madam Chair.
First of all, I would like to say thank you to the department and the
representatives from the department. I know you don't have an easy job. Like the
minister alluded to, this is a very vulnerable sector of our province. I
appreciate the work that you all do and for preparing this budget and presenting
it today. I appreciate that.
On behalf of the Official Opposition, speaking to the Department of Children,
Seniors and Social Development and persons living with disabilities, I, too,
want to express our condolences to the 215 Indigenous children that were found
in a mass grave in BC. Very unfortunate and I think as a society we can be
better.
You touched on Red Shirt Day. I appreciate that, because having a little boy
with a disability, inclusion is something that we struggle with every day. We're
not the only ones. In the meantime, this department – I'm living it, as the
Chair is as well. It's a day-in, day-out approach that we take as parents, but
it's nice to see you allude to the proactiveness of this department going
forward, as opposed to the reactiveness. For that, I really appreciate that.
Thank you very much.
J. ABBOTT:
Thank you, Sir.
J. DWYER:
Getting into our questions here, can I obtain a copy of your briefing notes at
the end?
J. ABBOTT:
Absolutely.
J. DWYER:
In this budget for the department, are you applying zero budgeting?
J. ABBOTT:
Yes, we are.
J. DWYER:
Okay.
Are there any errors in the published Estimates book?
J. ABBOTT:
I certainly hope not, but the answer is, no, there are none.
J. DWYER:
Can you please explain some of the changes from last year? For example, early
intervention and prevention are now included in Children, Seniors and Social
Development. From which department was it transferred?
J. ABBOTT:
That was within, I'll call it, the former department. We realigned some roles
and responsibilities and reporting within the department, as we incorporated
Income Support division from the former department into the now existing
department of Children, Seniors and Social Development.
J. DWYER:
Which is something that I actually applaud, because I think as we talked about
previously in the last session, this holistic approach, I think it kind of
includes to have Income Support in this department as well. I know it adds a lot
of work for all of us, but I think it does give us that wraparound service.
J. ABBOTT:
Yeah and we're seeing the benefit of that already when we have clients – and
I've just seen it in terms of my own constituency point of view where now we can
say all right, you actually have a series of issues going on here, now we can
look at those issues together. I think it's starting to pay dividends already.
J. DWYER:
Perfect. Thank you.
How many employees are in this department?
J. ABBOTT:
We have 981 positions right now. Of that, we have, I believe, 175 vacancies.
J. DWYER:
How many retirements were in '20-'21?
J. ABBOTT:
(Inaudible.)
S. WALSH:
Susan Walsh, Deputy Minister.
S. JONES:
Sharlene Jones, Assistant Deputy Minister of Corporate Services and Performance
Improvement.
C. KING:
Cynthia King, Director of Income Support.
S. WALSH:
We had three retirements last year.
J. DWYER:
You did say that you had 75 vacancies. Is it possible to get a breakdown by
region of where those vacancies lie?
S. WALSH:
One hundred and seventy-five and, yes, you can.
J. DWYER:
Oh, 175? My apologies. Of the 981?
S. WALSH:
Correct.
J. DWYER:
Okay.
Is it possible to get a breakdown of that by region? Thank you very much.
Were there any positions eliminated?
S. WALSH:
We had 13 positions eliminated.
J. DWYER:
Fifteen?
S. WALSH:
Thirteen.
J. DWYER:
Thank you.
How many layoffs?
S. WALSH:
No layoffs.
J. DWYER:
Okay.
How many were hired last year? How many positions were filled?
S. WALSH:
New hires, people who had never worked in the public service, 10.
J. DWYER:
Ten.
How many short-term employees and are there any positions to fill?
S. WALSH:
Yes, we do have positions to fill. Sixty-nine of the 981 are temporary
contractual positions; 918 are permanent. Obviously, with 175 vacancies, we have
a number of positions to fill. All of those positions are either under
recruitment. Most of our positions are at the regional level, because that is
where most of our positions in the department sit. For some of those, we keep
them open until filled.
J. DWYER:
Okay.
S. WALSH:
Social workers for sure.
J. DWYER:
Did the department receive any monies from the COVID fund? No.
With the addition of other programs under your department, will it result in any
savings or job losses?
J. ABBOTT:
There would be no job losses. In terms of savings, one of the processes we're
going through right now is how we integrate the different staff. They are two
different groups of staff, so we're looking at where there may be some
efficiencies, certainly, on the financial management side, the IT side, those
kinds of things. Right now, we will be running three financial systems, for
example, so we have to look at can we migrate to one or two at some future date.
It's fairly complicated. The Income Support program, which is the biggest piece
of this right now, has all their own systems; very discrete roles and
responsibilities. We're not seeing a significant opportunity here, but we're
going to be looking for those where we can. It's certainly at the headquarters
level, for sure.
J. DWYER:
Okay, thank you.
How many employees in the department are currently working from their residence?
J. ABBOTT:
I'll just let you know, and then – may have the specific number here. In terms
of our Income Support, pretty well most now are working from home. They have
done that through the whole pandemic. That's working quite well. A discussion we
need to have internally and with the Human Resource Secretariat and the Cabinet
eventually is what changes we should make: bring them back, leave them out,
those kinds of things.
In Child Protection, with our social workers, sort of a fifty-fifty split here
now over the past year. Some are working from home, but they will come into the
office at times to retrieve files and, obviously, speak with their supervisor,
but are working at home. That's, again, working quite well. A credit to all
staff that after the first week or two, once people knew the new routine and we
were able to supply them with the supports – particularly computers – to work
from home, that's gone quite seamless.
One of the first questions I asked when I arrived in the department was
basically that question. I was concerned or interested to see how – because I
didn't observe any noise in the public about missed services and wondering if
that was the case or not. In fact, that was the case. They weren't missing a
beat. Again, it's a credit to all our staff to meet their professional
responsibilities to our clients.
J. DWYER:
I appreciate that.
You must have read my briefing notes because there's a few more on that one
later.
J. ABBOTT:
Well, if you're going to get mine, I should get yours.
J. DWYER:
Yes, that's right.
Is there any plan to review the pros and cons – obviously that was something you
kind of just answered – of working from home and possibly consider continued
work from home?
J. ABBOTT:
Yes. One of the ministers in Cabinet raised that concept and the discussion. As
a department, we're very keen on seeing how that could work because we've seen
the benefits.
J. DWYER:
Perfect. Thank you.
Was the budget prepared based on pre-pandemic expenditures? Was there any
consideration given to savings during COVID?
J. ABBOTT:
I think when we go through we'll be talking on the specifics. This budget was
based on last year's budget. You will see the budget last year and the budget
this year; there's not much deviation. But what we actually spent this past
year, there was a deviation. What you will see are two things right throughout
the piece: savings because of COVID, because we didn't need to spend on
meetings, transportation and those kinds of things –
J. DWYER:
I think transportation is the biggest one.
J. ABBOTT:
– and then we didn't need to hire or rehire during the pandemic to the degree we
thought we would, so we've had some salary savings. The savings then went to –
because you asked in the first question about any COVID money, we had to fund
all of the computers and everything out of our own budget.
J. DWYER:
Okay.
Thank you.
CHAIR:
Your time has expired.
MHA Dinn.
J. DINN:
Thank you, Madam Chair.
I just want to pick up on a question my colleague asked regarding zero-based
budgeting. As I understand it, zero-based budgeting, from my first stint here,
is building from the ground up as to what you need, looking at what you need.
How will that work in terms of balanced budget legislation?
I would assume that the whole purpose of zero-based budgeting is to keep
expenses, the budget, to exactly what it needs. Now that the Budget Speech is
promising balanced budget legislation, it sounds like they could butt up against
each other very quickly.
J. ABBOTT:
Well, I wouldn't necessarily see that they would butt up. Actually, zero-based
can reinforce a balanced budget approach, because then we are all – each
department, each agency then is focused on what are their, literally, minimum
requirements are to deliver the services they want. You add that up right across
the boards, the departments and agencies, and then you say, look, here is what
that number is.
Then the challenge, obviously, for the Minister of Finance is: All right, do we
have the revenues to go against that. If not, then you just back down through
each of those – quote, unquote – heads of expenditures to say then you need to
reduce. Then the Treasury Board will have a better idea where to focus those
reductions, if needed, at any future date.
J. DINN:
So where I'm going with this in some way is that zero-based budgeting hasn't
worked. I would've assumed that we wouldn't be in the situation we are if we had
it, but at the same time, we're looking at bringing that back in. I'm concerned
that in your department when you do zero-based budgeting the needs are great.
J. ABBOTT:
Right.
J. DINN:
The people that we're helping – and I taught for 32 years, I can tell you that
when you're dealing with people, that alone is stressful, no matter how good
they are.
J. ABBOTT:
Sure.
J. DINN:
I understand you're looking at people who have a lot of needs. My fear is that
with zero-based budgeting you've looked at here's what we really need; now with
the spending with balanced budget legislation, if you're forced to peal that
back, you're actually – that's my concern.
J. ABBOTT:
Yeah, but then there are trade-offs that will be required within a department or
across departments. That's really the role of Cabinet to make those decisions
and then, obviously, present them here to the House.
J. DINN:
Yeah. I just have to say that concern because I wouldn't want to see the – if
anything I'd be arguing here this is a core service of government that should
be.
J. ABBOTT:
Sure, understood.
J. DINN:
Okay, with regard to the 981 positions, 175 of them are vacant and 13 positions
have been eliminated. Of those 175 that are vacant, what would be the breakdown
of the types of the job classifications? How many would be social workers, how
many would be maintenance, that kind of thing? Is there a breakdown of just how
many positions are left?
J. ABBOTT:
I'll just come at this in a couple of ways. In terms of our management,
non-management group, 16 are management and 159 are non-management. Then, within
that, if you look at our vacancies, if you look at our social worker complement,
there are 71 vacancies. Then, I'll call non-social workers or supports to them
are 34. Then there are some others throughout the other programs.
If I may, just on the social work one – and those are numbers as of the March
31. We've been successful over the past couple of months to increase the hiring
of social workers, but it's probably one of our bigger challenges as a
department to meet the needs that we have. We can talk about that a bit more.
J. DINN:
Is there much turnover with the social workers?
J. ABBOTT:
There's not a lot of turnover. We have people moving within our system. We are
constantly recruiting.
J. DINN:
Because I can imagine that's a high-stress job.
I'm trying to remember how it was explained to me. When it comes to caseload,
there are a number of social workers that are – each one is responsible for a
certain number of cases. They're under the supervision of a – so I'm just
wondering, then, if you could just refresh my memory on that. Then, how does the
impact of 71 vacancies affect the caseload?
J. ABBOTT:
In terms of our mandated ratio, we have one social worker for 20 files or 20
cases. How many for a supervisor? Six? So six social workers would report to one
supervisor and then to the local or regional manager. We are very focused on
trying not to disturb that ratio.
That being said, because there are vacancies, that ratio has gone up to one to
22, one to 23, particularly the higher ratio being in Labrador. As a result,
we're working very hard on looking at how we can support those social workers
with other help in terms of administrative support, paraprofessional support and
any other supports that we can provide while we're still in the process of
recruiting.
That's our challenge. We're talking to the school of social work. We need more
graduates.
J. DINN:
Yeah.
The reason I asked that – and I didn't mean to take up time on this. I ask this
in terms of a constituent I've been trying to help, whose issue I brought to one
social worker who has now moved out of the department, out of that position.
Now, my first thought is, yes, I can understand why because there has to be some
stress, especially if you're dealing with people one-on-one or one-on-20. My
concern is, is the turnover or the people moving on related to the fact that
this ratio is probably creeping up a bit and the workload is intensifying?
J. ABBOTT:
Again, it will vary by office, by region and then throughout the province, but
we're very mindful of that. That's why, in relation to the supervisor, they will
have a close watch, shall we say, on those files as well, particularly the ones
that are more complicated. We try to make sure that a social worker has a range
of cases, but it is probably the most difficult work that anybody can undertake
–
J. DINN:
Agreed.
J. ABBOTT:
– certainly in the public sector, if not elsewhere.
Over the past year, to Susan Walsh's credit and others, they've reached in to
work with NAPE, Jerry Earle and his people on how we can look at the situations
we do have control over in the workplace so that our social workers are
supported. We just put out a release, because there is a joint committee in
place, and we put out a status report there last week. So there's progress being
made.
If social workers are on the road, we make sure they have phones and they can be
monitored wherever they are, particularly if they have to go into homes that
there are concerns about safety and those kinds of issues, making sure that they
are supported at the workplace and what other recruitment and other activities
we can, as management, put in place to support them. That's been a success story
because I think, probably, both sides were not sure how this was really going to
work and could we really find common ground, but we have.
I have to compliment NAPE for their participation and leadership on this because
they are seeing that they need to work with us, as we need to work with them,
and that doesn't always happen.
J. DINN:
Okay.
With that in mind, is it possible, then – two things here, first question: So
right now there are no cases that anyone who's a client, or a constituent or a
person, for a lack of a better word, there's no one without a social worker?
J. ABBOTT:
No, that's right.
J. DINN:
Secondly, is it possible to have, then, a list of where these 71 vacancies are?
Also, I don't need names, but I'm just trying to get the number of currently
active social workers, where they are and their caseloads. If there are 20
vacancies in St. John's Centre or the St. John's metro area, I'd like to know
that. If there are 10 social workers within the St. John's area but they each
have 25 – I'm just looking for the ratio, the breakdown per unit. I don't need
to know names or anything like that, but I'm trying to get a handle on what are
we looking at here. I know the workload that comes with us. I can only imagine
what it means for your people on the ground.
S. WALSH:
Absolutely, we can provide you the vacancy information and where the vacancies
are. We can do it probably by office, certainly by region for sure.
It would be very difficult to give you the ratio per. We can certainly tell you
per region that the ratio of social worker to caseload is 1-23 or 1-24 depending
on the region. But as the minister spoke about, if I'm on a team of six and one
or two of the positions are vacant, it's not necessarily that I'm covering these
other vacancies. So to be able to run data on that – I might have a couple of
those cases; my partner, one of the other social workers has a couple of the
cases while we're looking to fill, so it's a little harder to get down to
workload at that minutiae.
J. DINN:
That's a good start. I'll take that for now. That's a good start.
S. WALSH:
Okay.
J. DINN:
Thank you.
CHAIR:
MHA Dwyer.
J. DWYER:
Thank you, Madam Chair.
Looking at 1.1.01 in the Minister's Office, why were salaries $10,000 less than
estimated in the Minister's Office?
J. ABBOTT:
Not being there, but it was – actually, that one was the minister of the day did
not avail of allotted automobile or vehicle allowance.
J. DWYER:
Okay.
J. ABBOTT:
That was the main reason.
J. DWYER:
Why were Employee Benefits zero in 2020-2021?
J. ABBOTT:
The Employee Benefits – and I'm just going to read from here now – as a result
of – normally we would avail, as minister, of some activity. Of course, with
COVID nothing was happening, so those benefits were not required.
J. DWYER:
Transportation and Communications, $54,100 less than budgeted last year. I
assume it is because of COVID.
J. ABBOTT:
Yes.
J. DWYER:
But for 2021-22, you're budgeting the same as last year.
J. ABBOTT:
Yes.
J. DWYER:
Why is it necessary to budget the $54,100 more for '21-'22.
J. ABBOTT:
You're going to see that throughout. From a budgeting policy, I think, pretty
well right across government, because this was an uncertain year – or last year,
I should say – and not knowing exactly where we're going to be this year they
said: Look, we'll leave the budgets as the same; however, if you don't need it,
you're not to spend it. Here we are in June and we're not travelling, so we're
in the same period. I expect when we look at these numbers in a year's time,
they will be pretty well close to where we are in the current year when it comes
to travel and communications because we're doing all our meetings by Zoom or
Skype.
J. DWYER:
So you just answered my next question. I was going to ask if budgeting was based
on pre-COVID amounts, but that would obviously be a yes.
J. ABBOTT:
Yes.
J. DWYER:
You managed to carry on business in 2020-21 with substantially less spent in
travel. Are you considering a reduction in travel based on the new techniques
used and realized in 2021-22?
J. ABBOTT:
Absolutely. When we talk about zero-based now, in essence we are in that time
where we now will look at all of that and we will – now, I think travel will be
the total exception going forward. If I may, the only ones that are really doing
any travel and have to travel are our social workers visiting families and court
– those kind of things. In terms of meetings, conferences, that's almost passé
now.
P. LANE:
So going forward, we would probably use a little bit more on Zoom and Skype and
stuff like that?
J. ABBOTT:
Yes. And that is minimal cost.
J. DWYER:
Yes.
I can move on to 1.2?
CHAIR:
Yes.
J. DWYER:
I just wanted to make sure. I didn't want to step on your toes.
In 1.2.01, Executive Support, why were salaries $37,000 less than budgeted?
J. ABBOTT:
Again, we had vacancies we did not fill.
J. DWYER:
Okay.
Again, Transportation and Communication were down by $19,200 as budgeted, and
this year you are increasing the budget $5,000 more than budgeted last year.
What's the reason behind that?
J. ABBOTT:
The additional $5,000, if I can go there for the moment, we have some training
that we're doing. We have a contract there to do that and we've committed to
doing that. That being said, the overall budget there – in terms of the first,
the $30,000 – will be a lot less.
J. DWYER:
Okay, thank you.
So looking at 1.2.02, Corporate Services and Performance Improvement, again,
Executive and Support, for last year services were budgeted at just over $7
million and we only used $6.5 million. This year, the budget is $7.075 million
again. If there were savings of $500,000 last year, why is it budgeted $20,000
less this year?
J. ABBOTT:
I'm not sure if I'm following. Which line was that there?
J. DWYER:
Heading 1.2.02.
J. ABBOTT:
Yeah, okay.
J. DWYER:
It says there in the total. For 2020-2021, the total Executive and Support
Services were budgeted at $7.0962 million, and only $6.5021 million was spent.
This year the budget is $7,075,600. If there were savings of $500,000 last year,
why is the budget only $20,000 less this year.
S. JONES:
Just for the minister's benefit, he's adding up all three activities. In
Corporate Services alone, we actually had salary savings of almost a half a
million dollars last year. That was a result of short-term vacancies. So there
was a little bit delay, of course, in recruitment last year, but most of them
have been filled and will be on a go-forward basis. It was a one-time savings.
That's why you won't see it carried over into the new year.
J. DWYER:
It's still based on pre-COVID budgeting?
S. JONES:
Mainly, yes. So that was 90 per cent of it. For example, in Corporate Services,
for our T and C, we actually reduced that number by almost $30,000 because of
the fact we were expecting less travel because of some of our training.
We've already decided during the budget that we would do it in the beginning of
this year through various means – whether WebEx, Skype, those sorts of things.
We did make a couple of changes, as we go throughout, a couple of times to take
advantage of that.
J. DWYER:
Okay, perfect.
In talking about the staff, do we know the percentage that we are retaining from
our own school of social work?
J. ABBOTT:
We recruit any and all that are coming, but there's (inaudible) competition with
our other public services, primarily the regional health boards. They are hiring
more social workers. Sometimes their classifications of pay are a bit higher
than ours and there's a shift into the health authorities.
J. DWYER:
Okay.
For somebody that's applying for a job, I'm kind of looking at two sides of it:
one is management and one is front-line staff. Are there rules around applying
the same? Let's say if somebody wanted to apply for a management position, they
can take a leave of absence to apply. Is that the same situation for front-line
workers?
J. ABBOTT:
Susan?
S. WALSH:
Yes, we follow the NAPE contract as it relates to any leaves of absence for any
particular reason. Employees can apply for a leave of absence for other
positions. We've been very consistent in approving those, actually.
J. DWYER:
If they're not successful in retaining the job, they can go back to their old
position as a front-line worker?
S. WALSH:
That's correct.
J. DWYER:
And not lose any seniority, no nothing?
S. WALSH:
That's right.
J. DWYER:
Okay. Thank you. I appreciate that.
Why is there a budgeted amount for Supplies this year, yet you spent less than
the budgeted amount last year?
J. ABBOTT:
That would be we didn't need the supplies; because of COVID, we didn't have the
demand. This is a bit of a chicken and egg here, as COVID subsides and we bring
the staff back on, as Sharlene and Cynthia have been successful –
J. DWYER:
You might not have to. If there are savings, keep them home.
J. ABBOTT:
But then whatever supplies they will need, again, I expect there will be a
savings from what we budgeted.
J. DWYER:
In talking about Supplies, as people were staying home to work from home, did
they purchase supplies from the purchasing? Did we give them supplies or were
they reimbursed for purchasing supplies?
J. ABBOTT:
If they needed supplies, they would come in and we would make that available to
them. But if they're using their own computers at home, they use less paper,
less photocopying, those kinds of things.
J. DWYER:
Okay.
CHAIR:
The Member's time has expired.
MHA Dinn.
J. DINN:
Thank you, Madam Chair.
Some general questions first. What is the status of the review and update of the
Working Relationship Agreement with the Innu Nation?
J. ABBOTT:
A couple of things. I give credit to Susan Walsh and her team. They have been
and are working very closely with the Innu Nation, the two communities,
Natuashish and Sheshatshiu, in terms of making sure that we – in terms of the
work we are doing and certainly our social workers and the training we're doing
in terms of cultural sensitivity. That is starting to show significant
improvement and dividends in terms of our ability to work with the Innu and the
Innu accepting us as true partners in working in those communities.
I have met with Chief Hart and also have spoken to him since I have been in this
portfolio. He has been very complimentary of the progress that he has seen and
has been very supportive of our department and our social workers. There are
issues of culture, there are issues of language and there are issues of
acceptance. Of course, what we said at the outset, there's a big trust factor
here that we have to really overcome, given the experiences of how we
administered the program in the past.
I have been very pleased and optimistic of the progress that I have seen. I've
been involved in this program before in my previous life and the new legislation
that we have fosters this. Again, credit to Minister Dempster and others who
brought that in.
Then we were working with the federal government under their new legislation. We
are proposing some amendments to our legislation to go hand in glove with the
federal legislation to the degree and as fast as we can to devolve to the Innu,
to the Inuit communities and to the Mi'kmaq here on the Island. That's where
we're headed.
J. DINN:
Okay. Thank you.
What is the status of agreements with the Nunatsiavut Government concerning
child protection and placement?
J. ABBOTT:
We're working through all of that, those processes. The agreement is in place
and we are really trying to make sure we understand their needs and can resource
it. Again, that's one of the challenges, is these are growing communities, more
children, more children in need and there is a shortage of qualified staff. We
have to work with Nunatsiavut and others in how we share those resources and
build again those partnerships.
I know the deputy minister, Susan, is in constant contact with the Nunatsiavut
Government on a monthly basis to make sure we are talking the same solutions.
J. DINN:
Thank you.
How is work progressing on implementing the recommendations highlighted in the
Independent Review of Child Protection Services to Inuit Children?
J. ABBOTT:
That's definitely in progress. It's certainly a priority for the department.
We're in constant contact with the Advocate, as well, as we are implementing
those recommendations. We're hoping to be in the position in the next week or
two to table a report that will give you an indication of what we're doing on
one of our key recommendations, as well as addressing the others. The report
came out in 2019. We are working through all her recommendations. We're pleased
with our progress, but we know there's a lot more to be done. We'd like to be
able to move faster, but the intent for our department is to meet all those
recommendations.
J. DINN:
Thank you.
What expenses were incurred by splitting income support off from Immigration,
Skills and Labour and moving it over to this department?
J. ABBOTT:
Mr. Dinn, as I said earlier tonight, we're seeing that as a very positive move
by the Premier and the government in bringing that particular program into our
orbit. We're a Department of Children, Seniors and Social Development really
focusing on the social development side of things. As we deal with clients now,
we have a broad range of programs and services and policies that we can look at
and apply to address their needs.
We'll be in a really good position as we move forward with the Poverty Reduction
Strategy because again we have those elements, income and housing and other
supports that are at play. In responding to obviously the work that Sister
Elizabeth Davis is doing for the Health Accord NL, outside of the health
response most other issues are going to probably fall within our mandate to
address. The income support piece is going to be pivotal to that, because what
we want to focus on going forward is prevention and early intervention.
We want, to the degree possible, not to bring – quote, unquote – any more people
into that program than we really need to because we want to support them where
they are in the community, what their education and training aspirations are and
what their employment aspirations are, and that's where we're going to be
focusing our efforts going forward.
J. DINN:
Thank you.
I'd like to move on to 1.2.02, if possible. The first part of our question was
answered with regard to the decrease in Salaries, but we noticed here that
Employee Benefits, though, was far higher than anticipated in last year's
budget. What was the reason for this?
J. ABBOTT:
In the benefits side there was some Law Society fees that we paid on behalf of
the lawyer that's working within our department.
J. DINN:
Okay, thank you.
Why were expenses on Purchased Services and Professional Services far lower than
expected in the last fiscal year?
J. ABBOTT:
Again, it was some of the things we had planned but, because of COVID, were not
undertaken.
J. DINN:
Thank you.
What was purchased last year under Property, Furnishings and Equipment?
J. ABBOTT:
All right. Sharlene, do you have answer for that one?
S. JONES:
Just to clarify, are you looking at 1.2.02?
J. DINN:
Yes, 1.2.02, it increased by about, oh, $10,000.
S. JONES:
Okay. That overrun was actually a result of laptops that we had to buy for
employees during COVID.
J. DINN:
Thank you.
How many laptops would that have been? Not many for $10,000, I assume.
S. JONES:
No, because that would've been only for some provincial office staff. Overall,
you might see the cost in regions as well. We purchased, I believe it was, 411
laptops in total; as well as we borrowed almost 95 from others just to have over
500 available during COVID.
J. DINN:
Thank you.
That concludes my questions on the first section.
CHAIR:
Okay, thank you.
MHA Trimper.
P. TRIMPER:
Thank you very much, Madam Chair, and thank you very much to this department.
I think, as others have indicated, I wanted to start by saying a very sincere
thank you to this department. As the MHA for Lake Melville I can tell you just
how many times – sometimes late in the day, sometimes late on a Friday,
sometimes on the weekend – people that report to you have responded, have guided
myself and my staff in a way to truly and sincerely save lives. I can almost get
emotional here just thinking about it. There are a few people that I would love
to be there at their retirement and just say thank you very much to them.
I'm not going to talk too much about money. I really wanted to talk about
policy. I had a little chat with Ms. Mullaley earlier and I do find her
responsibility, of course, intertwines with much of the interest that you're
dealing with here. We've made a commitment to get together in the next few days.
I look forward to that. I just wanted to bring up a few questions.
I wanted to explore a little bit more on the caseload. I've had some exposure to
some of these answers that I'm going to seek some years ago. I just wondered if
I could get an update. What percentage would you say of the caseloads for income
support, maybe some of the other departments that you deal with would be in
Labrador versus the rest of the province?
It's a variety of programs, I know, but I'm aware of some – just checking to see
if the numbers are still consistent.
J. ABBOTT:
Mr. Trimper, first I want to acknowledge and thank you for your compliments of
the staff. That's what we and they are here to do.
Then we'll break it down in terms of your question in terms of what we do on
income support and how we deliver that, Island versus Labrador. I'll ask Cynthia
if she can respond to that and then maybe Susan can answer then on the child
protection side.
P. TRIMPER:
That would be great, thank you.
C. KING:
The Income Support Program is delivered in a little bit of a different way in
terms of how our staff are located versus units of work. For instance, all
applications for the province are processed in Stephenville. People who live in
Labrador are able to call the Stephenville applications unit. We don't have
actual caseloads in that way. We have case maintenance units and people can call
into our case maintenance unit.
There are about 600, approximately, income support households in all of
Labrador. The services are provided by whichever unit they are seeking the
services from.
P. TRIMPER:
Thank you.
I guess, as a politician, community leader you're often challenged about
investing in Labrador and support and so on, with such a small population yet, I
would suggest, a great preoccupation of your department. It's just one of the
conundrums that we struggle with. That's what i USERINITIALS
\* MERGEFORMAT PJs on my mind.
The social worker caseload, you spoke about that earlier. I'm well aware of some
of the challenges we have, not so much with regional turnover versus loss to the
department as a whole. I wonder what efforts might you be considering to try to
encourage more – I always believe that probably the best solution to finding
people who will really embrace and live and thrive in Labrador would be to find
Labradorians who have been there. I wonder do you see any particular initiatives
– especially yourself now, Minister, coming new to the department, with all your
experience – what you might envisage could be a solution there.
J. ABBOTT:
I'm going to get Susan Walsh to give you more detail, because we have had some
conversations since I have joined the department. But, again, familiar with that
from previous work with government and elsewhere. Your premise, I agree with it,
obviously. We are working with the various Indigenous governments and
organizations to help build their capacity, and there is ongoing training and
everything we're supporting. We are seeing that is truly paying dividends right
now in those communities because actually our numbers of children coming in care
in those communities are coming down because we are starting to break through
the barriers that were put up by us.
Then, secondly, we are obviously working with the school of social work to make
sure that they're seeing the need to support the students from Labrador and that
they come and study but return to Labrador. That is what's going to be critical.
We know they need to increase their capacity and we need to be able to support
that.
Because in the past, whether it is NAPE or others who are saying: Here is what
you are doing wrong, department or government. Now we are engaged in a process
and they are helping us find solutions. We're also looking at any of the types
of benefits and the housing arrangements and fly-in arrangements and all of
that. That is starting to stabilize our workforce. Whatever the – quote, unquote
– tools in the toolbox, we're trying to find the best of the best to apply in
Labrador in particular.
But, Susan, there be more that you can add.
S. WALSH:
In addition to what the minister listed – because, certainly, obviously, that is
all very relevant – we do work very closely with the school of social work at
Memorial University with the idea of how do we try to get social workers to go
to Labrador, work in Labrador and, hopefully, stay in Labrador.
In the last, probably, two years now we've introduced social work placements in
Labrador. The first time ever was, I think, two years ago, we started. We've had
six students do their social work placements: four in Hopedale and two in
Natuashish. Of the six, three actually, upon graduation, took employment with
us. It was a success and we hope to continue that.
We also, as the minister said, work very closely with our Indigenous partners,
really looking at how we support social workers who may not be from the area to
learn the culture better, participate in the communities in a way that they
learn and are better accepted and those kind of things. We've certainly
supported both the Nunatsiavut Government and the Innu to develop prevention and
early intervention resources, funded through the federal government, for the
Innu, for sure. So then, it's a collaborative approach in terms of how we
approach our intervention with families. We find that has helped, not only in
terms of understanding the culture and the work, but as well, it makes the
social work role a little easier, too, because it's a better acceptance in the
community.
Also, as the minister spoke of earlier, we have a lot of work happening right
now with NAPE and with the Department of Health and Community Services. We're
looking at workforce planning with the Department of Health and Community
Services, NAPE, the school of social work and the College of Social Workers as
well to determine the number of graduates that are required and, through that,
where are they required.
To your initial question, while the greatest number of cases certainly would be
on the Island, the complexity of cases in Labrador can't be understated. In
terms of supervision, and even when we can recruit, we keep our ratio sometimes
even under the 20 where we can because of the complexity of cases, which is also
another way in which we try to support the social workers, in their interest, to
work in that area.
We also have expanded our fly-in, fly-out model for our Innu communities. We had
a fly-in, fly-out model for Natuashish. It was very successful. We saw the
caseloads reduced because the consistency in social workers, knowing your
families better, those kinds of things and interventions. We expanded that to
Sheshatshiu a little over a year ago now and we brought the caseload down. Right
now, overall in Labrador, the caseload is 1-26. It had been 1-30, 1-40 at times,
so we have seen some success in that, too. We added a couple of extra social
workers to that fly-in, fly-out model so that they would be available to work on
the Coast and in the NG communities where there are vacancies and there was a
need.
We have looked at a number of ways to go about this. As the minister talked
about the NAPE committee – I'm realizing I'm over time now – the NAPE committee
certainly. We really hope to work now a little more closely as well with the
College of Social Workers and with the school of social work on matching where
students are coming from in terms of their interest into the program. Of course,
we can't control that, but we can certainly have good discussion about it.
P. TRIMPER:
Thank you. We got two questions in.
CHAIR:
The Member's time has expired.
MHA Dwyer.
J. DWYER:
That was pretty much my questions for the Corporate Services part. The next is
2.1, which is the next header. I think we have to ask the questions.
CHAIR:
MHA Dinn, do you have any further questions? No.
I ask the Clerk to recall the grouping.
CLERK:
1.1.01 to 1.2.02 inclusive.
CHAIR:
Shall 1.1.01 to 1.2.02 inclusive carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, subheads 1.1.01 through 1.2.02 carried.
CHAIR:
I ask the Clerk to call the next group.
CLERK:
2.1.01.
CHAIR:
Shall 2.1.01 carry?
MHA Dwyer.
J. DWYER:
So now, we're looking at the Children, Youth and Families portion. Why were the
salaries less than budgeted and increased in this fiscal year?
J. ABBOTT:
In terms of the reduction – I should say the reduction in the revised from
budget for the past year – again, it was just the difficulty in recruiting –
I'll call it the difficult-to-recruit positions, which mainly were social
workers. We have planned that we will try to recruit those over the coming year.
Again, we budget from budget year to budget year. We have been successful
already in the first two months of this year to recruit. Will we use the full
amount? Don't know, but we have budgeted for that.
J. DWYER:
Okay.
With Transportation and Communications, do you think we'll return to
pre-pandemic times of how the office is run? Do you think that because of some
of these cost savings we can do things a different way in the next fiscal year?
J. ABBOTT:
As I said in the earlier response to an earlier question, the answer is yes, but
in this year probably I'm going to say less so because the social workers are
right now working from home. They will come into the office as needed.
Right now, I think we're less than 50 per cent at home. Will we get down to zero
or somewhere in between? That's something we'll be assessing over the next
while. We're certainly open to being flexible, because I see it if they don't
need to come to the office but can go to the family, visit and come back to
their own residence, that's fine. A lot of the files and consultations will be
taking place with their supervisor in the office.
I can see more of drop in; they may not stay the full day shall we say. That's
the kind of model we're going to be looking at. So the professional office model
where you can come in, when you need to, to meet your supervisor, other than
that, yes, you can continue to work from home as long as you feel safe. Again,
if you have other challenges working from home, then we'll try to work through
those.
Personally, I see that we're going to save money right throughout the piece
here.
J. DWYER:
That's what I'm thinking too. That the new model, if it's working, there's no
sense of fixing something that's already working, right?
Supplies are more than doubled and you're reducing the budget amount less than
last year. What's the reason for that?
J. ABBOTT:
We had to buy a lot of PPE and what have you. We won't need that on a go-forward
basis.
J. DWYER:
Okay.
Property, Furnishings and Equipment, almost triple the amount budgeted. Why was
that?
J. ABBOTT:
That was the personal computers.
J. DWYER:
Okay.
So then the Child and Youth Advocate report, you reference to that, about 20 per
cent of the recommendations haven't been satisfied. How long do you think it'll
take before this list is exhausted?
J. ABBOTT:
Well, we're very active on all of the recommendations. We haven't put a specific
time frame on those, but we are committed to – and certainly in next yearish –
to make sure we meet those.
There have been subsequent reports. We have another set of recommendations in
two recent reports that we're also trying to meet those recommendations – all
valid. Those that are urgent and immediate, we're on to those; those that have
both a medium- and longer term time frame, then we're taking the time to do
those.
COVID has, again, sort of reared its head, because staff were not available on
other priorities through the piece. So we're working to make sure we can get all
those done. We're keeping in close contact with the Advocate to let her know
exactly where we are on all of those recommendations. If she has a particular
concern or a particular recommendation that she wants us to act on now, then
we'll re-prioritize our work to make sure that's done.
J. DWYER:
That's good.
The last question I will ask on this heading is about the PRIDE program. I think
that in the last Estimates I had asked if that was going to be prevalent in
Labrador as well. I guess my thing was to try and – my thinking was more along
the lines of Indigenous communities. That way, they'd be able to stay with an
elder, an aunt, an uncle, whatever, and then be able to stay in their own
community and keep their own heritage and things like that. Is that program now
fully available in Labrador since the last time we did Estimates?
S. WALSH:
A few things to be said there in terms of your question. Yes, PRIDE is and has
been running in Labrador for a number of years. We actually have an adapted
PRIDE, given recognition of Indigenous. We also partnered with Indigenous
partners to deliver it. This past year it's been a little slower because of
COVID. We've had some communities we were unable to go into because communities
were shut during the COVID period for travel.
We actually just introduced our PRIDE to be online, but we've heard from our
Inuit Indigenous partners that they still want it to be in person. That's fine;
we're going to continue to do that. We're anticipating that will be the answer
from the Innu as well, so we'll continue to do that. We've also entered into a
partnership with the NG, $200,000, for them to hire a couple of social workers
so that they are actually able to recruit, train and make recommendations around
approval of foster homes. That's helped in terms of working together for PRIDE
training.
We have a number of family members who care for children who are not foster
parents; they're caregivers. They don't have to complete PRIDE.
J. DWYER:
Okay.
S. WALSH:
That is actually one of our very significant areas in our Indigenous communities
because they have a lot of family members who are prepared to step up, which
we're more than pleased. That is our first piece; we always go to family first.
So then, PRIDE is not required in those circumstances. Sometimes they like to
complete PRIDE and we'll certainly work with them. They're invited to PRIDE
trainings, but they don't have to complete it.
J. DWYER:
The last thing I will ask is what's the time frame now for somebody coming in to
a foster home. If they express interest in becoming the permanent family, what's
the process? Have we sped up the process at all?
S. WALSH:
There's a really good news story around foster parent adoptions is what you're
referring to. A child who comes into care with our department, our first goal is
always to get that child back home with their birth family. There's a period
through our court process that if we can't get the child back home, you're
looking at a period of time – it's tied to the age of the child and the time
frame with the court to get in and out and those kinds of things. That dictates
a couple of years for sure.
If the child can't return either to their birth parents or to family members –
again, which would be our second step – they do remain in the foster home and
become continuous under our legislation, in continuous custody. Then, we
absolutely consider foster parents who may wish to adopt. I'm happy to say we
have 100 children currently who are being adopted by their foster parents in
this province.
J. DWYER:
That's great news.
Thank you.
CHAIR:
MHA Dinn.
J. DINN:
Thank you.
Just two questions. Spending on Purchased Services was higher than anticipated
last year and for 2021-22, there's a further increase to the budget for this
item. Why are expenses increasing?
S. JONES:
Last year for our projected revised you'll see that it's gone up by $29,000.
That was a result of during the beginning of COVID and there was a community
lockdown, some of the First Nations emergency response team had delivered child
protection services on our behalf. That would have been a purchased service that
we hadn't anticipated in the budget.
Then, when you look budget over budget, we also increased the budget due to
different operating expenses for different staff housing as well some potential
moving costs as we have a number of tenders that are in process or about to go
up with TI just because our current space, we've basically outgrown it, so we
know we're going to be moving; therefore, we built that in.
We had used zero-based budgeting to move some operating money around to avail of
those funds because no new money was added.
J. DINN:
Did you say that's for staff housing in communities?
S. JONES:
Yes.
J. DINN:
Finally, what is the source of federal revenue and why was the money collected
in 2020-2021 lower than anticipated?
S. JONES:
We receive federal funds on behalf of the federal government on delivering of
various child protection services and supports to our Indigenous communities, in
particular Natuashish and Sheshatshiu. We bill back our maintenance and our
operating costs. Last year, our final quarter was submitted on time; however,
the federal government wasn't able to process and get the money to us by the
year-end and it's just recently come in. Although that $5 million wasn't
received, it has been received by government since. You'll see next year an
extra $5 million. That is the revenue we get.
You'll see a slight increase for next year because some of our projected
delivery costs to some of those Indigenous communities and they're offset by the
federal. We have a little bit of an increase in some of our expenditures above,
and the offsetting revenue is right here.
J. DINN:
Thank you.
That's it for me, Chair.
CHAIR:
Okay. Any additional questions?
MHA Wall.
J. WALL:
Thank you.
It's not a question, but I just wanted to say before we finish up that this was
certainly educational for me this evening. I do appreciate the thorough
responses and the level of education from the minister on the responses here
this evening. I learned a lot – and from the staff as well, of course. As a
first-time MHA doing this, I appreciate all this this evening. It's quite a
learning lesson for me.
Thank you very much.
CHAIR:
Thank you.
J. ABBOTT:
As the first-time minister doing it, I appreciate your (inaudible). Thank you.
CHAIR:
I'll ask the Clerk to recall the group.
CLERK:
2.1.01.
CHAIR:
Shall 2.1.01 carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, subhead 2.1.01 carried.
CHAIR:
I'll ask the Clerk to call the next group.
CLERK:
3.1.01 to 3.1.03 inclusive.
CHAIR:
Shall 3.1.01 to 3.1.03 inclusive carry?
MHA Dwyer.
J. DWYER:
These are a couple of really important, I guess, sections for me in this
department because it's very much a vulnerable sector that, as I explained to
the minister, I would rather take care of out in the hallways as opposed to
asking questions in the House. We have that respect for each other. It's the
same as I had with Minister Dempster and Minister Warr. I'm not ever going to
put it out into the public eye if it doesn't need to be there is what I'm trying
to say, because being a vulnerable sector, it's easy to fear monger and it's
easy to not have a full answer that they would be looking for. Therefore,
anybody that wants to call me, they know that my lines of communication are open
and I would certainly bring it to the department on their behalf or anything
like that. I'd like to continue to that relationship and I'd appreciate us
looking out for our seniors and aging and people with disabilities.
That being said, 3.1.01, Seniors and Aging, Salaries, $27,900 less than budgeted
in 2020-2021 and this year you budgeted $1,000 less than last year. What's the
rationale?
J. ABBOTT:
The first part was that we had vacancies and we saved money. Our recruiting has
been successful; the director has been recruited, so based on our estimation of
the Salaries, we've adjusted the budget accordingly.
J. DWYER:
Okay, thank you.
For 2020-2021, again, Transportation and Communications was substantially less.
Again, I would hope that the department is going to look at new ways of doing
things, if that Transportation cost can stay lower due to Skype and stuff like
that. I know we're friendly people and we love to socialize in person, but if
they are working to better the coffers of the province, I would like to see that
continue and you have my full support for that continuing.
Why was only $100 spent on Supplies in 2020-21 and you're budgeting the same for
2021-2022?
J. ABBOTT:
Well, as I think you mentioned in some of the responses earlier, one, this is
all because of COVID and whatever, that's all we needed. Budget over budget, we
only use what we need. Again, if we staff up to the degree that we plan to, we
will need more supplies than, obviously, this past year.
J. DWYER:
Less than 50 per cent of Purchased Services was spent in 2020-21 and this year
you're almost doubling the amount spent last year. Can we explain that?
J. ABBOTT:
Part of it, again, is we have a Provincial Advisory Council and they would meet
and we'd have Purchased Services – hotel rooms, things like that and conference
rooms and the like. We will be talking to them as to how we meet on a go-forward
basis, but right now, we budgeted from the previous year. We will be talking to
them on how we can use Zoom. I have already met with them this year on Zoom.
Normally that would be a meeting in person.
J. DWYER:
One of the biggest things, I think, that is facing our seniors and aging right
now is accessibility to the Prescription Drug Program, for auditory help, ocular
help and obviously teeth. Is it a propensity of the department to come up with a
solution that we can keep people – to be quite honest, I think out of the three
it is hard to pick one of those three, but teeth is probably the biggest one
because it affects your health so much more with digestion and confidence and
just a little bit of everything. We readjust and we can readapt if one of the
others starts to lower on us, but when we start lowering the amount of teeth in
our mouth, then it makes a big difference. Is there a propensity for the
department to go forward?
J. ABBOTT:
A couple of things here. One is in terms of this role here, because it is really
a policy office – it works with all other departments and agencies on these
types of issues that you mentioned – then we would be engaging Health and
Community Services in terms of how they can improve their program. A lot of this
is based on incomes. Obviously, we have income support now. Then, when we look
at the poverty reduction, all the things you talk about are usually people –
very low incomes, poverty – who can't meet their essential needs as you
identified. I think that is going to be part of our work this year, how we can
redefine some of these programs, how we reallocate dollars – because there are
no new dollars, at least in the short term – to meet those needs. That is going
to be a pivotal role for this department going forward.
J. DWYER:
Okay.
One of the things I was going to ask – and where we have some control over what
we allow with government employees – let's say if my parents weren't able to
avail of these services and I'm getting my salary or whatever. I'm not saying to
put any more expenditure on the government, but if I chose to add my parents to
my policy, can we look at that going forward? That might eliminate a lot of the
people that are on the list that are falling through the cracks. A lot of people
do retire with benefits, whereas some people don't. They may have a son or a
daughter that may be in a position to say, for the extra $200 a month I can have
my parents on my insurance.
J. ABBOTT:
Well, I understand what you're saying. It obviously would be complicated. For us
as employers, here as government and our employees, we would have to negotiate
that both with the employee reps – the NAPEs of this world – and with the
government. Then, what the cost would be and would the insurer be prepared to
take it on, I have no idea how that would play out.
Many of us would have policies where you can have your child – as long as
they're in university, you can keep them on for a certain period of time and
then they, obviously, would drop off. To be honest, I don't know of – let's say
there is (inaudible) out there – any policies that would allow that, but, again,
something we'll note and check around to see if there's anything happening in
that regard.
J. DWYER:
I'm not saying that's the silver bullet, but what I am saying is that I'm trying
to think outside the box and trying to do probably a little bit more for the
people that got us to this point in our lives. Do you know what I mean? I think
we owe a debt of gratitude to every senior, no matter their income or their
retirement base.
J. ABBOTT:
We have our provincial Drug Program, which, again, is targeted to seniors at
various income levels. Our housing programs and repair programs are targeted to
seniors, but there is: one, do we have enough money in some of those programs
and then, secondly, it's those at a certain income bracket that can't avail and
don't have enough funds to meet their needs I understand.
J. DWYER:
Okay, that's it for 3.1.01.
Looking at 3.1.02 in the Disability Policy Office, Salaries are 65 per cent of
the budgeted amount and you are budgeting 98 per cent of the previous budget.
Why is that?
J. ABBOTT:
Very similar to your previous question on that. Again, recruitment was down.
People left. We are in the process of recruiting for a new director for this
unit. We think, based on the estimated salaries, they will be a bit lower than
budgeted previously.
J. DWYER:
Okay. Thank you very much.
I know that we have a Seniors' Advocate and a Child and Youth Advocate. What's
the propensity of the department to introduce a disabilities advocate?
J. ABBOTT:
In the mandate letter I have from the Premier, he has asked me, on behalf of the
department, to work on that concept. We are just in the early stages now of
conversation and consultation with the stakeholder community. We have a
provincial advisory council so we'll be seeking their advice and then other
different agencies around the province.
One of the issues is – I know we chatted about this in my office just recently –
what mandate that office could or should have. Will it be individual advocacy,
will it be systemic advocacy or will it be some combination. What is it the
disability community really wants? That's where we're going to be consulting far
and wide to get it right and see what other jurisdictions have done, what the
experience of the Seniors' Advocate has been, the Citizens' Representative has
been and hopefully come up with the right model.
J. DWYER:
Do you see that there is – when we go from one in 15,000 to one in 57 of
children with autism, we know that we are on the upswing of numbers. I just want
to make sure that all vulnerable sectors have advocacy and it doesn't just rely
on the department and politicians on this side as well. In the meantime, with
that being said, I am in full support of introducing a disabilities advocate.
CHAIR:
The Member's time has expired.
J. DWYER:
Thank you.
CHAIR:
We will move on to MHA Dinn.
J. DINN:
Thank you.
Under 3.1.01, Seniors and Aging – it is in your mandate letter, Minister. You
were asked to address the issues important to seniors as identified by the
Seniors' Advocate. Have any consultations with the Office of the Seniors'
Advocate taken place yet? I'm assuming yes. Which issues were identified as
priorities and how are they going to be addressed?
J. ABBOTT:
You answered your first question for me. Yes, we did meet with the Seniors'
Advocate before her retirement. I want to congratulate her for her years of
service.
SOME HON. MEMBERS:
Hear, hear!
J. ABBOTT:
She has trail blazed that role. We did talk about her different set of
recommendations. We didn't get into that degree of which recommendations are –
quote, unquote – more important than the other. I think she has certainly laid
them out that they all need to be addressed.
I know Suzanne has preached, advocated – whatever word you want to use – on the
whole concept of ageism, that we, as a society, be certainly more respectful of
our aging citizens and that we encourage and support them in continuing to
contribute to society and to the economy. Anything she's advocated around that
in her recommendations is to support that and it's certainly something that I
firmly believe in.
We need to get the right societal views here so that we really encourage people
to not look at seniors as a – quote, unquote – cost to the public system and to
government, but that they can and should be supported. Any of the organizations
that I've talked to and any individuals, that's where everybody wants to be.
It's going to be important on the work we do over the next year and years to
support that.
J. DINN:
Thank you.
The Auditor General released a report back in April to measure compliance with
the recommendations from an audit back in 2017. This report recommended that the
department “ensure that an assessment of future impacts of an aging population
is completed on its operations related directly to seniors and related to its
role in providing expertise and knowledge to departments on seniors and aging.”
I'm just wondering: What work has been completed since 2017 on this front and
what remains to be completed?
J. ABBOTT:
Well, let me ask Susan Walsh to respond a little bit more to the specifics, but
there is work under way in our department and across government around this
topic. We know intuitively what's in store; we have a lot of statistical data
that we can call on. I think the PERT report speaks to the numbers and the
challenges. We have an opportunity to get this right and that's where we're
focused.
Susan?
S. WALSH:
We have an interdepartmental committee that the director for Seniors and Aging
co-chairs with the Department of Health and Community Services focused on both
the AG report and recommendations, as well as Dr. Suzanne Brake's first report
and looking at all the recommendations. There is a working committee; they've
been reviewing the recommendations.
From a departmental perspective, because our Seniors and Aging Division is a
horizontal policy shop, as the minister has alluded to, we certainly review
every Cabinet paper that comes forward from the perspective of seniors, aging
and demographics, the issues that we lead as a department. We also provide
consultation across government to any department that are all looking at these
issues. So we provide support and advice on those pieces, and to the community,
if required and requested.
J. DINN:
Thank you.
In November 2020, the department began accepting applications for the
Age-Friendly Newfoundland and Labrador Communities Program. $95,000 is
available, $10,000 for help to form a committee and $15,000 for actual
initiatives. Is it possible to provide a breakdown of the successful applicants
that receive this funding and the number of committees formed versus the number
of initiatives funded? Is the grant provision in this budget as well?
J. ABBOTT:
Sure, yes we can.
J. DINN:
Good. You don't have any general ones right now, though, do you?
J. ABBOTT:
I have some here, but I'd rather give you then the full list.
J. DINN:
Perfect, thank you very much.
Would it be possible to have a list of initiatives funded under the Grants and
Subsidies? If you have a few examples right now that'd be helpful; otherwise,
we'd like to have a list of those as well.
J. ABBOTT:
Yes, we will provide that as well, Mr. Dinn.
J. DINN:
Thank you very much.
Under section 3.1.02, how is work proceeding on the new provincial accessibility
legislation, and will there be any changes to the accompanying regulations and,
if possible, when was the last time that these were updated?
J. ABBOTT:
The accessibility legislation is sort of a broad directional piece of
legislation that would promote accessibility and inclusion in its broadest sense
right across the, I'll call it, the public domain, as well as the private
sector. We, as a department – and Susan has briefed me on this since I arrived
here in the department. That legislation, we've done all the consultations, been
working with the Provincial Advisory Council for the Inclusion of Persons with
Disabilities. That's been very, very helpful. We are at the stage where we will
be able to present to Cabinet in the very near future, with the idea of
introducing that legislation this coming fall.
Part of that would be that we would have to develop a set of regulations to
bring that legislation into force. Then we have building accessibility
legislation, which is another piece in the Department of Digital Government and
Service NL.
J. DINN:
Okay. And the last time that they were updated?
J. ABBOTT:
Now, there have been some amendments over the years. I couldn't tell you the
latest one, but there are, again, some policy issues that they're working
through as well.
J. DINN:
Thank you very much.
Expenses on Purchased Services were far lower than expected. Was that spending
deferred?
J. ABBOTT:
Yes. That was largely to support the advisory council for its meetings. They
would normally meet in person. Again, hotel and conference room costs and
simultaneous translation, those things. We didn't need that this year.
J. DINN:
Thank you.
In November 2020, the department began accepting applications for the Capacity
Grant Program, which supports the removal of barriers to inclusion for people
with disabilities. $250,000 was available; maximum individual allotment is
$50,000. Is it possible to provide a breakdown of the organizations or projects
that received this funding? Is this grant provisioned for in this budget as
well?
J. ABBOTT:
Yes and yes.
J. DINN:
Thank you.
Is it possible also to have a list of the initiatives funded under the Grants
and Subsidies? If you have a few examples, they would be appropriate as well.
J. ABBOTT:
We'll be making that as available as well.
J. DINN:
Thank you.
Under 3.1.03, both actual spending and budgeted spending for this year have
increased under Salaries. Have there been any new hires?
J. ABBOTT:
Again, we've been successful right now, literally in the current year, of
recruiting. We had some vacancies there for a while and we've been successful in
doing that. We expect that we'll probably spend that full provision this year or
a good portion of it anyway.
J. DINN:
Last quick question here before time runs out: Spending on supplies is lower
than anticipated last year. Why was that?
J. ABBOTT:
Again, we didn't have the staff in place to consume the paper, the photocopying,
et cetera.
J. DINN:
Thank you.
That's my time.
CHAIR:
Okay.
MHA Dwyer.
J. DWYER:
The only question I have on 3.1.03 – my colleague actually asked my first three
questions, which I appreciate.
J. ABBOTT:
Don't tell me you're thinking alike?
J. DWYER:
Well, we're avoiding redundancy. The same thing we want in the department.
J. ABBOTT:
I like that answer.
J. DWYER:
Why did Purchased Services more than double than the budgeted amount?
S. JONES:
Purchased Services last year we had an increase of almost $10,000. That was a
result of increased training cost for the Triple P parenting and membership fee
for the Child Welfare League of Canada. That was something that wasn't budgeted
for; hence, when you look at the original budget for next year you'll see an
increase because we've now made an allowance for that through zero-based
budgeting.
J. DWYER:
Okay.
In the past year, were there any new programs or policies that were introduced
to the child welfare program?
I didn't think I'd ever stump you. When is she going to get a question that she
can't answer? I appreciate it, Susan.
S. WALSH:
We reviewed all of our programs and policies over the last couple of years,
specifically really related to new legislation in 2019, and actually did it with
an Indigenous group, all Indigenous partners who wished to be represented. All
of those policies were reviewed. There were changes to ensure that there were
not negative impacts that were unanticipated.
Some people talk about you can't have a wood stove and be a foster parent.
That's off our books. Do you know what I mean? We did have some changes like
that.
We also changed our adoption policy for foster parents to try to streamline it.
These were already people who were approved; they were caring for people for a
long period of time. We didn't need to treat them the same as people whom we
never had a relationship with before who would come in to adopt a child. I'm
sure there are more.
J. DWYER:
No, that's very progressive thinking and I really appreciate that.
Thank you, Madam Chair.
CHAIR:
Okay.
MHA Dinn.
J. DINN:
Thank you, Madam Chair.
Two quick questions – well, maybe. Spending on Professional Services was far
lower than anticipated last year and this item in the budget has taken a
significant cut. Are there expenses that we were preparing for but now no longer
need?
S. JONES:
For last year, we did have savings of $44,500, and that was due to the
post-implementation support for our structured decision-making model. It ended
up being less than expected, for various reasons. For example, some of the
support that we were given we were given virtually, versus them coming down and
giving it to us. When you look at year over year, we had set up our budget for
three to five years. Every year that amount of support, as we get into it and we
worked out all the information, was going to decrease, and so that was a
scheduled decrease for next year anyway.
J. DINN:
Okay, thank you.
Finally, is it possible to have a breakdown of the number of children and youth
by type of living arrangement and by region?
J. ABBOTT:
Sure.
J. DINN:
Yeah.
That's it for me for all of section 3.
CHAIR:
Okay, I'm seeing no further questions.
I ask the Clerk to recall the grouping.
CLERK:
3.1.01 to 3.1.03 inclusive.
CHAIR:
Shall 3.1.01 to 3.1.03 inclusive carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, subheads 3.1.01 through 3.1.03 carried.
CHAIR:
I'll ask the Clerk to call the final subgrouping.
CLERK:
4.1.01 to 4.1.04 inclusive.
CHAIR:
Shall 4.1.01 to 4.1.04 inclusive carry?
MHA Dwyer.
J. DWYER:
Income Support Regional Client Services. I'm sure that there are, obviously,
from region to region, different needs. Are there specified programs for
different regions?
J. ABBOTT:
No.
J. DWYER:
No, okay.
J. ABBOTT:
If I may, because Mr. Trimper made some reference earlier in terms of what the
numbers were, say, for Labrador versus the Island. When we answered, the
interesting thing is that because of the federal role in the Indigenous
communities, the demand on our income support is zero, basically, because
they're paying for –
J. DWYER:
So we don't take care of those 600 income support recipients?
J. ABBOTT:
No, the 600 would be Newfoundland program clients.
J. DWYER:
Oh, okay. I see what you're saying.
J. ABBOTT:
But given the population, you would have assumed a much higher number. If there
were one difference, it would be that because of the prevalence of the
self-funding by the federal government with the Indigenous communities.
J. DWYER:
Okay, thank you.
Last year, the Salaries of the budgeted were increased by $400,000 over the
budgeted amount from last year. Is that because it came over? I shouldn't answer
your question, I suppose.
J. ABBOTT:
Two things. One is, yeah, you can notice the expenditure last year dropped bit,
but not a lot because we had a pretty stable workforce. That being said, we
hadn't needed to recruit because our caseload numbers had come down, but we are
assuming, as the year wears on, we will have to increase that staff back because
we expect there will be some increase in our caseload as the CERB peters out
there this fall.
J. DWYER:
Okay.
Then again, Transportation was saved because of COVID.
J. ABBOTT:
Same thing.
J. DWYER:
Looking at Income Support Program and Policy, I know that this came from another
depart. For 2020-21, Salaries were slightly higher than budgeted in '21-'22 –
are slightly lower than this year's budget. What is the reason for that?
J. ABBOTT:
A one-time payout this past year for some employees, and then we were able to
get back to what would be the more normal level of spending for those positions.
J. DWYER:
Is that severance or is it buying out a contract?
J. ABBOTT:
No, more severance.
J. DWYER:
Severance. Okay.
Moving into 4.1.02, Income Support Program and Policy. The salaries were
slightly higher than budgeted for this year and in 2021-22, salaries are
slightly lower. Is it the same reasoning?
J. ABBOTT:
Yes.
J. DWYER:
Okay.
While it appears that the department did not spend most of its transportation
money, the full budget was spent. Why is that?
S. JONES:
The Transportation and Communication cost last year was a slight overrun, just
$100. That was a result of telecommunication costs were slightly higher than
projected due to the way – of course, working from home.
J. DWYER:
Okay.
Were there any more income support programs added or policies added that had any
costs or any savings?
J. ABBOTT:
Cynthia, I'll ask you.
C. KING:
No, there weren't.
J. DWYER:
Okay. Thank you.
I fully agree with the Mother Baby Nutrition Supplement program. I just want to
put that out there to start out. These are not negative questions whatsoever,
but Allowances and Assistance budget was $210,000 and only spent $112,000 this
year. $210,000 again next year, why is that?
J. ABBOTT:
Two things, one is the budget we had for the past year obviously we didn't spend
anywhere near what we thought we could and should. The take-up of the program
wasn't what we expected. We have had several conversations in the department now
of how we can bring more attention to that program because we know the need is
there.
The increase this year is that we carried over the last year's budget plus
there's an increase this year. In this year's budget, we're going from $60 a
month to $100 a month. That's for mothers-to-be and then after the baby is born.
J. DWYER:
Okay, perfect. Thank you.
J. ABBOTT:
The second part of the program is through the child tax credit.
J. DWYER:
Then looking at the Poverty Reduction and Community Sector, why were the
Salaries $68,000 less than budgeted and only $30,000 less budgeted this year?
J. ABBOTT:
Again, we had vacancies there and we will be recruiting and are recruiting to
fill those. They will be at a slightly less salary cost because they'll come in
at a lower salary for the coming year.
J. DWYER:
Okay.
Was there any new initiatives added to further increase poverty reduction and
increase program with the community sector?
J. ABBOTT:
No, there wasn't, but my mandate letter puts the onus now on me to come forward
with new policies, changes, programming that we think we need for the province.
J. DWYER:
Okay.
Like I said, I wouldn't be changing much of that, but if you're doing that, I
would certainly love to weigh in on it if that's possible.
J. ABBOTT:
Absolutely.
J. DWYER:
Because like I said, this is something that we can all come to a solution on.
Because I never ever believed that any one person had all the answers. Like I
said, it might be somebody that comes up with an idea, but it's a caveat of
something that can be built on.
J. ABBOTT:
Yes.
J. DWYER:
Like I said, I want to be part of the solution. Like I said, to start this
meeting this evening, I'm living it. I have two parents that are obviously
seniors. I'm no spring chicken, I suppose. I have a son with a disability. Like
I said, it's about awareness and it's about inclusion. I don't think that
inclusion means exclusive rights. I think it means being accepted into what's
going on already. If that needs some caveat of supports, then, yes, we do that
based on different means.
I've done this now with this department – three different ministers but three
different times –
J. ABBOTT:
Yeah, I'm staying.
J. DWYER:
Yeah. Well, I hope you do because you have a good background in health care as
well. I know that your staff have been very consistent over those three
different Estimates that I've done with you. I commend you for that because it
shows some stability to a very vulnerable piece of our province.
Again, I thank you. I don't have any more questions for the Estimates. I thank
the Table staff and I thank everybody from the Committee and the research staff
for coming tonight to make sure that we make our province better for the most
vulnerable in our province.
Thank you very much.
J. ABBOTT:
Thank you, Mr. Dwyer.
CHAIR:
Thank you.
MHA Dinn.
J. DINN:
Thank you, Madam Chair.
Under 4.1.01, while actual spending on Salaries was lower than expected in
'20-'21, there's a slight increase to this item for '21-'22. Were there any
vacancies last year? Are we anticipating new hires this coming year?
J. ABBOTT:
Yes and yes.
J. DINN:
Thank you.
Spending on Supplies and Purchased Services was lower than anticipated. What
expenses were expected but not incurred?
J. ABBOTT:
Sharlene.
S. JONES:
That was office supplies. Obviously, the demand was lower due to the fact that
many people were working from home.
J. DINN:
Thank you.
Under section 4.1.02, the actuals for Allowances and Assistance were slightly
lower than budgeted for last year. Is there a particular reason for this, or is
this just a result of the normal cycles of demand?
S. JONES:
We had almost $8 million in savings last year and that's due to the decrease in
the number of income support cases. This is most likely due to the availability
of the Government of Canada's COVID temporary recovery benefits; we had people
obviously coming off our case who would have taken on CERB.
J. DINN:
$8 million in CERB.
J. ABBOTT:
Mr. Dinn, we had roughly a reduction in, I'll call it, our average caseload of
around 2,400 cases.
J. DINN:
Okay.
That's 2,400 individuals, then, that represents?
J. ABBOTT:
No, that would be cases, so that would be families.
J. DINN:
So the number could higher?
J. ABBOTT:
Yes, in terms of the individuals.
J. DINN:
I'll say this here and I've said it before – and you weren't part of the
decision – I have a real issue. I know that a number of groups said that
basically clawing back or disqualifying people from social assistance who had
applied for CERB has had a negative effect, certainly, in the food bank. It is
$8 million savings we are looking at. That is, from my point of view,
problematic but I'll save that for another time.
Why were provincial revenues far lower than expected last year?
S. JONES:
There was a decrease in revenue as a result of collections being lower April to
June as a result of the COVID limitations, as well as not being able to access
the federal systems for offset recovery when no payment arrangements were made
for overpayments to clients. There were some delays.
J. DINN:
Is it possible to receive a breakdown of the number of people and families
currently receiving income support by region and by census household type?
J. ABBOTT:
Are you able to do both, Cynthia?
C. KING:
Yes, we can do both.
J. DINN:
Thank you.
Okay, I think you have this answered but the number of people on income support
who applied for CERB are 2,400 households – or cases, sorry. Of these 2,400, how
many have been asked to pay money back since CERB was counted as income?
J. ABBOTT:
Approximately 700.
J. DINN:
That's cases, right?
J. ABBOTT:
Yes.
J. DINN:
Okay. Thank you.
Income support levels have not increased since 2012, despite inflation and a
general trend towards fewer case numbers. I notice that you mentioned your
mandate letter and that you are to come up with new measures. Maybe not new
money but new measures.
I'm wondering when can we expect an increase to the rates and how about the
shelter allowance portion in particular.
J. ABBOTT:
Just a couple of things. One, we will be doing a review of the income support
program itself this year, so we will be looking at all the issues that you
referenced and more: what's the demand, what's the need and how we can structure
or restructure that program where possible.
When you look at our rates relative to other provinces, we're actually doing
quite well. Even when you compare with the cost of living, we're doing quite
well. We're not at the bottom of, shall we say, the barrel when it comes to
that. I've looked at that since I joined the department.
That will factor in now to our analysis for any changes we need to make. We're
certainly listening to what's being said in the community, we're analyzing that
against the evidence and then we will bring in that. Obviously, there will be
broad discussions around what kinds of changes we should be considering. Then
we'll wrap that up, hopefully for next year's budget.
J. DINN:
I'll make the point here, too, with regard to this. Maybe not for families but,
certainly, a lot of people we deal with are single, and single men in
particular.
J. ABBOTT:
Yeah.
J. DINN:
I can think of one example. He lived frugally to the point of having curtains
and blankets up over every exit and entrance. Still, by the end of it, he was
left with $40 a week for food. That's it. Heat, the electricity rates went up a
little bit and he was down to $9 a week. While I appreciate the fact that
relative to other provinces, it's still not helping people who are – I challenge
anyone here to live on $40 a week in food. Put that and see what you get with
it.
I think when we're looking at this it has to be looking at the single
individual. I would say it's not by accident that most of the people you see who
are at the intersections begging are mostly men.
J. ABBOTT:
Again, I think that's what we need to get behind in how we understand that and
really come to terms with those numbers. Interestingly enough though, the nature
of our caseload has changed over the years. Actually, single men are making up a
very large portion of our caseload when it used to be families. I think the
timing of this review of income support is quite good, because it will allow us
now to really focus on the examples you use and see, all right, what do we need
to do there.
J. DINN:
Yeah. Thank you.
Our office has heard – I've actually met with people – from funeral home owners
who are owed money from income support for unpaid funerals. What happens is that
the next of kin has a certain window to apply to income support for coverage of
basic burial costs; however, sometimes they miss that window and therefore fail
to qualify. Yet it is the funeral home, in these cases, that is left to absorb
the cost. One of them in particular is owed, since 2012, over $173,000. That's
just one.
I'd like to know what the total amount currently owed to funeral homes by Income
Support for unpaid burials is. Is the department currently studying an
alternative method for streamlining the burial payment application process to
avoid problems with the current system?
C. KING:
We've worked with funeral homes a lot over the years in order to try to
streamline the applications for funerals as best we can. When people pass away
and their families don't have the resources to cover the cost of a funeral,
either if you're an income support recipient currently or if you have low
income, you can apply to the department. We take into consideration your income
and your assets and we have to do a financial eligibility assessment to
determine eligibility under the Income Support Program. That process, of course,
we attempt to do that as quickly as possible and it does rely on families to get
the information to us.
We are aware that there are some funeral homes that have brought forward cases
where they feel that bills are outstanding. Staff are actually currently
reviewing those files to determine whether there is money owing or what the
circumstances are. We'll continue to work with our funeral homes in order to
make sure that any amount that's outstanding or owing is paid in full in a
timely manner.
J. DINN:
Thank you.
There are just three so far in the metro are who've applied and it's a
significant amount of cash, so it's not just a few. That carries right across
the province. Again, will there be an alternative method, maybe, to simplify
this process so people can apply more readily?
C. KING:
We continually attempt to make our processes more and more simplified. With this
current advocacy from funeral homes and them coming to us with the particular
cases currently, we are certainly looking to see if there is anything further
that we can do.
Several years ago, we actually eliminated some of the financial eligibility
assessments for current recipients and we continue to try to improve that
process.
J. ABBOTT:
(Inaudible.)
CHAIR:
Minister Abbott, just hold on for a second, your light …
Minister Abbott.
J. ABBOTT:
Mr. Dinn, our business is not to subsidize or support the funeral home.
Obviously, they're doing the service and I understand that. Obviously, we are
there to support the families and therein lies the challenge because families,
then, there's an onus on them, obviously, to support the situation and to
provide the information in a timely fashion. That's probably – and I know –
where this breaks down.
As Cynthia said, we have to look at our process there. It really is how to
expedite that exchange of financial information to the department. We'll be
focusing on that, because, yes, I don't want to see the operators out of funds,
but they're going to have to make sure that they do some due diligence as well.
It's a difficult situation, as you can appreciate.
CHAIR:
The Member's time has expired.
I believe MHA Dwyer has an additional question.
J. DWYER:
My very last question: Income support recipients that did avail of CERB and were
getting both at the same time, who is it to claw it back? Are we clawing back
CERB or are we clawing back income support? Is it the province that has to worry
about it? Is it the feds?
J. ABBOTT:
Well, we would be – quote, unquote – clawing back what we would call an income
support overpayment. The maximum that we would seek to repay would be $25 a
month.
J. DWYER:
Okay.
That's it.
CHAIR:
MHA Dinn.
J. DINN:
Thank you.
Under 4.1.03, Mother/Baby Nutrition Supplement: How many mothers avail of this
program right now?
J. ABBOTT:
It would be less than 200, I think.
Pardon?
OFFICIAL:
(Inaudible.)
J. ABBOTT:
Seventy last year.
J. DINN:
We note that for this year's budget, the payment is increasing from $60 to $100
a month and even without increasing the amount budgeted to this item this year,
we would easily have been able to absorb the cost of the payment increase. Given
that only $69,000 of the $210,000 was paid out, have we looked at increasing the
income threshold so that more mothers can avail of this program?
J. ABBOTT:
We haven't done that. But that's really less – the issue, I think, Mr. Dinn, is
that we're just not reaching, I'll call it, the target group, we know. We're
working with the Public Health units and the Family Resource Centres, where
young mothers would be, to certainly encourage that. We're really going to ramp
that up this year.
J. DINN:
Okay, so we'd have an assessment of how that –
J. ABBOTT:
Yes.
J. DINN:
Okay, thank you.
In 4.1.04, Poverty Reduction and Community Sector, whether you give them now or
another time is good, but is it possible to have a list of the organizations and
initiatives receiving funding under the Grants and Subsidies?
J. ABBOTT:
Yes, absolutely.
J. DINN:
The Greene report emphasized the need for governments to leverage its
relationship with the community sector. To us, this term remains rather unclear.
How do you interpret that word when you read the report, when it comes to
leveraging?
J. ABBOTT:
As minister, I have already started to engage the community sector and
representatives thereof, like the Community Sector Council. There is a working
group of community leaders across the province and we have met and talked to
them. How I interpret that and how we will be looking at this is really: What
can government do to support the community sector to grow and prosper and meet
their mandates?
Another aspect of this will be are there things that government is doing that
could possibly be done better, more effectively by the community sector. In our
department, we are looking at those kinds of issues and opportunities and at the
same time, we want to make sure there is no duplication in all of those things.
We are also looking at how in our relationship with the community sector there
is more transparency and accountability. We have all of that in play.
We are going to be using the work plan that was done under the community sector
The Way Forward document. We think
that is a really good document and plan to work from. We are looking at the
priorities within that and how we advance those.
That is where we are on a broader scheme, and then we will be dealing with all
the community agencies and groups that deal with government and how we can
better that relationship. I am a firm believer that the community can and should
be strengthened. I see it as the third pillar. We have the private sector; we
have the public sector and we now, I think, can have the community sector. It
should be able to stand and by – quote, unquote – competitive and seen as a
strong sector in its own right.
J. DINN:
The next part has to do with the interpretation of leveraging, because many
years ago when I was a volunteer I can remember the call that the client that we
served was told to come to us first. They had gone to social services or income
support: Before you come to us, see if you can get food from a food bank. Now,
my response is that this is a volunteer organization; we don't have the
resources. However, on the other hand, when it comes to the housing initiative
that we've undertaken, with the right amount of support then it works. But I
guess there is a concern that maybe some of the duties or responsibilities of
Income Support or your department would be offloaded onto.
J. ABBOTT:
Certainly not the intent and certainly won't be my intent, because that would be
wrong.
J. DINN:
Okay, no, I appreciate that. And you worked in that sector with the Canadian
Mental Health Association. I like the idea of partnerships.
Finally, what systems are in place to measure the success or failure of any
particular initiative that is offered by the community sector and funded by the
department? I think you talked about the whole notion there of making that
there's no duplication. I guess this is along those lines. What criteria will be
used, and is funding contingent upon regular reporting by those receiving
grants?
J. ABBOTT:
I think on a go-forward basis I'll say yes. We're at that early stage. The
Minister of Finance, again, in the Budget Speech, talked about where we are
going in the strength in the transparency and accountability arrangements we
have with all agencies, big or small. That process will be starting. We have
some templates and protocols already in and around government that we can use.
We'll certainly build those up, but they'll be done in collaboration with the
agencies involved.
Certainly, one of the very strong outcomes of the meeting I had last week with
the working group is they said bring on transparency, bring on accountability,
because we want to be seen as transparent by government so that they can tell
their story, what they're doing and get the support and recognition of that.
To me, it is building up the capacity within the community sector so that
everybody then can be seen as meeting their goals and their aspirations. But the
pivotal thing is that if government is going to be funding you for some or all
of your activities, then our goals and objectives and their goals and objectives
have to be aligned. They'll operationalize them, but they have to be aligned.
We know of examples where the mission they're undertaking is good, but it
doesn't align with where we as a department or government are going at that
particular time. So there are going to be lots of conversations that have to
take place to align that and then the funding will follow. The reporting will
follow, and then subsequent funding will follow.
J. DINN:
And that's it for me.
I do want to say thank you to your staff, not only the people here who are
answering the questions, and yourself, but also the people we deal with on a
regular basis who been very helpful. At times, I know we might butt heads, but
we've always managed to find solutions and help a very vulnerable segment of our
population who have an awful lot of complex needs. The people who are out in the
intersections, they have a lot of other issues that are going on, so I know it's
a huge challenge.
Thank you.
J. ABBOTT:
Thank you, Mr. Dinn.
CHAIR:
All right.
I ask the Clerk to recall the group.
CLERK:
4.1.01 to 4.1.04 inclusive.
CHAIR:
Shall 4.1.01 to 4.1.04 inclusive carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, subheads 4.1.01 through 4.1.04 carried.
CHAIR:
I shall ask the Clerk to call the final vote.
CLERK:
The total.
CHAIR:
Shall the total carry?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, Department of Children, Seniors and Social Development, total heads,
carried.
CHAIR:
Shall I report the Estimates of the Department of Children, Seniors and Social
Development?
All those in favour, 'aye.'
SOME HON. MEMBERS:
Aye.
CHAIR:
All those against, 'nay.'
Carried.
On motion, Estimates of the Department of Children, Seniors and Social
Development carried without amendment.
CHAIR:
The next meeting of the Social Services Committee is on Thursday, June 3 at 6
p.m., considering the Estimates of the Department of Education.
Can I call for a mover to motion to adjourn?
J. DWYER:
I move to adjourn.
CHAIR:
MHA Dwyer has moved to adjourn.
All those in favour, 'aye.'
Carried.
On motion, the Committee adjourned.